On Friday, March 13, 2020, 2:40:55 PM GMT+1, Andrew Kopp <[email protected]> wrote:
> > I would first rule out guacamole and connect to server using MSTSC directly > (with audio redirection enabled), see if the issue is truly in guacamole or > not. > > Another pointer is on the terminal server to check the policy on audio > quality : > > -Load up Group Policy editor on terminal server > -Go to Computer Configuration -> Administrative Templates -> Windows > Components -> Remote Desktop Services -> Device and Resource Redirection > -Select Limit audio playback quality and enable it > -Select High under Audio Quality option Hi, Andrew. The gpedit.msc settings were really useful as I was having trouble at first with MSTSC. Now, with the native RDP client on Win10 with audio redirection, the SIP client works great over RDP. I still have horrible audio quality when using Guacamole with Firefox. However, bad audio quality is *only* in the output (ie. the softphone's MIC sounds great to the remote party, but the softphone's earphones are very lossy (as if audio packets were being lost). So the SIP softphone client has a hard time hearing the remote party. > Check your permissions on chrome OK, finally got it working, but the audio on the headset is just as bad as with Firefox. BTW I tried Edge, and it sounded a lot better (the headphones are still not as clear as the MIC, but a lot better than with Firefox or Chrome). However, I'd rather avoid that browser because I'm having issues with key strikes. As reported earlier, I'm losing keys (some key up events not detected). > The other thing I would consider here is deploying the sip client remotely. Yes, I'm doing that now, and it's working a lot better. However, it's more of a hassle because as I have an old Asterisk 1.4 SIP server, and I don't have a SIP NATting proxy, I require installing a VPN client on each machine (with all the security-related issues) & the softphone... Well, it's a longer process. Thanks, Vieri --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
