This is what appears on the catalina.out.

[2020-06-10 14:26:31] [info] 14:26:31.938 [http-nio-8080-exec-4] INFO
 o.a.g.tunnel.TunnelRequestService - User "nefro03" connected to connection
"45".
[2020-06-10 14:26:32] [info] 14:26:32.365 [http-nio-8080-exec-8] INFO
 o.a.g.tunnel.TunnelRequestService - User "nefro03" disconnected from
connection "45". Duration: 427 milliseconds
[2020-06-10 14:26:32] [info] Exception in thread "Thread-325"
java.lang.IllegalStateException: Message will not be sent because the
WebSocket session has been closed
[2020-06-10 14:26:32] [info] #011at
org.apache.tomcat.websocket.WsRemoteEndpointImplBase.writeMessagePart(WsRemoteEndpointImplBase.java:425)
[2020-06-10 14:26:32] [info] #011at
org.apache.tomcat.websocket.WsRemoteEndpointImplBase.sendMessageBlock(WsRemoteEndpointImplBase.java:309)
[2020-06-10 14:26:32] [info] #011at
org.apache.tomcat.websocket.WsRemoteEndpointImplBase.sendMessageBlock(WsRemoteEndpointImplBase.java:250)
[2020-06-10 14:26:32] [info] #011at
org.apache.tomcat.websocket.WsRemoteEndpointImplBase.sendString(WsRemoteEndpointImplBase.java:191)
[2020-06-10 14:26:32] [info] #011at
org.apache.tomcat.websocket.WsRemoteEndpointBasic.sendText(WsRemoteEndpointBasic.java:37)
[2020-06-10 14:26:32] [info] #011at
org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint.sendInstruction(GuacamoleWebSocketTunnelEndpoint.java:152)
[2020-06-10 14:26:32] [info] #011at
org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint.access$200(GuacamoleWebSocketTunnelEndpoint.java:53)
[2020-06-10 14:26:32] [info] #011at
org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint$2.run(GuacamoleWebSocketTunnelEndpoint.java:253)

Anybody know what could be?

Thanks

Em qua., 10 de jun. de 2020 às 14:28, Guilherme Carvalho <
[email protected]> escreveu:

> i will ask to the TI of my client verify this, could be this the problem
>
> Em qua., 10 de jun. de 2020 às 13:00, Charaoui, Jérôme <
> [email protected]> escreveu:
>
>> Hi Guillermo,
>>
>> My suggestion would be to also check the logs of the company firewall,
>> if you have one.
>> I've seen some cases in which remote desktop software can trigger
>> flooding protections that are implemented in such firewalls.
>>
>> -- Jerome
>>
>>
>> Le 20-06-10 à 11 h 48, Guilherme Carvalho a écrit :
>> > hello guys, i am having another problem with my client, everybody
>> > connect to RDP fine, but when starts to working, click on start menu,
>> > or open the company software the connection close.
>> >
>> > What could be this?
>> >
>> > Thanks
>>
>>
>>
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