Ghost_Knight wrote
> In addition to Nick’s comment, what parameters are set for the RDP
> connection in the Web UI? Mainly looking at the username/password fields.
>
> The RDP connection is using NLA with ${GUAC_USERNAME} and ${GUAC_PASSWORD}
> for the username/password fields. There is no change here and this was
> working previously. I did notice that the unsuccessful connections are
> logged under the admin console as successful (albeit for 0:00 seconds :)
>
> On Sun, Aug 16, 2020 at 7:57 PM Nick Couchman <
> vnick@
> > wrote:
>
>> On Fri, Aug 14, 2020 at 10:25 AM Erik Berndt
>> <
> erikberndt@.net
> > wrote:
>>
>>> Hello,
>>>
>>> We are suddenly faced with users who are able to authenticate against
>>> the
>>> Guacamole server, but the connecting isn't being passed through to the
>>> Windows RDP server.
>>>
>>> Relevant lines from catalina.out show
>>>
>>> 10:18:13.490 [http-nio-8080-exec-3] INFO
>>> o.a.g.r.auth.AuthenticationService - User "[redacted] successfully
>>> authenticated from [redacted, redacted, 0:0:0:0:0:0:0:1].
>>>
>>> After authentication, they receive a connection error message stating
>>> that the connecting has been closed because the server is taking too
>>> long
>>> to respond...
>>>
>>> The user have no issue logging into the Windows RDP server natively and
>>> there are no firewall rules in place that would prevent this (that I'm
>>> aware of).
>>>
>>> We're using v1.00. Does anyone have any guesses as to what could could
>>> be
>>> causing this?
>>>
>>>
>> I'd say the first thing to check is to make sure guacd is actually
>> running. If users can log in to the Web interface, then Tomcat is
>> running,
>> but guacd might be stopped/dead and that could cause the issue you're
>> seeing.
>>
>> Beyond that, look at the log output of guacd (generally logged to syslog)
>> and see what errors are showing up there.
>>
>> -Nick
>>
>>
>>
vnick wrote
> On Fri, Aug 14, 2020 at 10:25 AM Erik Berndt
> <
> erikberndt@.net
> > wrote:
>
>> Hello,
>>
>> We are suddenly faced with users who are able to authenticate against the
>> Guacamole server, but the connecting isn't being passed through to the
>> Windows RDP server.
>>
>> Relevant lines from catalina.out show
>>
>> 10:18:13.490 [http-nio-8080-exec-3] INFO
>> o.a.g.r.auth.AuthenticationService - User "[redacted] successfully
>> authenticated from [redacted, redacted, 0:0:0:0:0:0:0:1].
>>
>> After authentication, they receive a connection error message stating
>> that
>> the connecting has been closed because the server is taking too long to
>> respond...
>>
>> The user have no issue logging into the Windows RDP server natively and
>> there are no firewall rules in place that would prevent this (that I'm
>> aware of).
>>
>> We're using v1.00. Does anyone have any guesses as to what could could be
>> causing this?
>>
>>
> I'd say the first thing to check is to make sure guacd is actually
> running. If users can log in to the Web interface, then Tomcat is
> running,
> but guacd might be stopped/dead and that could cause the issue you're
> seeing.
>
> Beyond that, look at the log output of guacd (generally logged to syslog)
> and see what errors are showing up there.
>
> -Nick
guacd is running, but I don't see any output related to guacd under syslog.
Is there somewhere else I could look?
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