Dear Nick,

Both of these are possible with Guacamole; however, it sounds like you're 
running into some issues, and you'll need to describe in more detail what the 
problem is, including:
1) What environment you're attempting to configure Guacamole in (Linux 
distribution, native install vs. Docker, etc.)? 
Bitnami

2) What have you been able to get working?
able to connect thru RDP but getting error while printing, attached screenshot 
error

3) What is not working?
Printing to local or generate .pdf file

4) What have you tried, and what error messages or behavior are you seeing?
printer is able to map on RDP side, but showing error printing as per 
screenshot attached.


> On 14 Oct 2020, at 1:21 AM, Nick Couchman <[email protected]> wrote:
> 
> C.K.
> 
> You already posted this e-mail to the list, and I already responded.  Please 
> see the responses, again, below...
> 
> On Tue, Oct 13, 2020 at 1:04 PM [email protected] <[email protected]> 
> wrote:
> Hi Apache Team,
> 
> I’m C.K Chew here, we would like to know is that possible to get support/ 
> engage your good company to support us on one of our project.
> 
> Apache/Apache Guacamole is not a company, it is a community.  We are happy to 
> help you with whatever issues you may be experiencing, but the people on this 
> mailing list are not likely going to do the work for you - you will need to 
> tell us what issues you're having, and we will be happy to guide you to the 
> answers.
> 
> If you're interested in paying for someone to implement Guacamole for you, 
> there are a couple of commercial companies listed on the Guacamole web page 
> (see Commercial Support section at the bottom): 
> http://guacamole.apache.org/support/ <http://guacamole.apache.org/support/>. 
> There are also probably some individuals on this mailing list that would be 
> glad to do it for you (like me) for a price, so if that's what you're looking 
> for, please specify that.
>  
> 
> 
> The achievement that we would like to have here is by using Apache Guacamole 
> to create an RDP environment for our side and we are facing a few issues that 
> are cracking our head now.
>  
> The following are some ideas that we would like to achieve:
> To transfer files between the remote systems and the local systems
> Print from remote and saved on local in .pdf file.
> 
> 
> Both of these are possible with Guacamole; however, it sounds like you're 
> running into some issues, and you'll need to describe in more detail what the 
> problem is, including:
> 1) What environment you're attempting to configure Guacamole in (Linux 
> distribution, native install vs. Docker, etc.)?
> 2) What have you been able to get working?
> 3) What is not working?
> 4) What have you tried, and what error messages or behavior are you seeing?
> 
> -Nick

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