Try IE, see if issue repeats.

From: Arpit Agarwal [mailto:[email protected]]
Sent: 02 December 2020 11:16
To: [email protected]
Subject: Re: copy past from our system to RDP issue

Hello,

I am using chrome always.

Thanks & Regards,
Arpit Agarwal
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On 02-Dec-2020, at 4:25 PM, Adrian Owen 
<[email protected]<mailto:[email protected]>> wrote:

Hi,

Hope this helps.

IE
1)      Guacamole URL to IE->Settings->Security->Local Intranet->Sites->Advanced
2)      IE->Settings->Security->Internet->Custom Level-> IE Scripting property 
“Allow Programmatic clipboard access” to “Enable”

Chrome Firefox
Check Clipboard permission manager.

Adrian

From: Arpit Agarwal [mailto:[email protected]]
Sent: 02 December 2020 10:21
To: [email protected]<mailto:[email protected]>
Subject: Re: copy past from our system to RDP issue

Hello Mike,

Thanks for the details. I tried all and it is not on https also but still not 
able to use normal clipboard from local system to rdp. All the time has to 
paste the text first via ctrl+shift+alt clipboard windows and then into rdp.

Kindly help me to solve this issue as i know it is not an issue but my system 
is not working with it.

Thanks & Regards,
Arpit Agarwal
Chat ID's:
GTalk  :[email protected]<mailto:[email protected]>
Skype :iarpit22
http://www.arpitagarwal.in<http://www.arpitagarwal.in/>
Office: +91 120 4561602
India Cell   : +91 99719 77770
USA Cell : +1-732-705-7727
------------------------------------------------------------
The information contained in this transmittal is privileged and confidential.  
The information is intended only for the use of the individual or entity named 
above. If the reader of this message is not the intended recipient, you are 
hereby notified that any dissemination, distribution or copying of this 
communication is strictly prohibited.  If you have received this communication 
in error, please notify us immediately by telephone or e-mail, and delete this 
message from your server.
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On 02-Dec-2020, at 10:14 AM, Mike Jumper 
<[email protected]<mailto:[email protected]>> wrote:

On Tue, Dec 1, 2020 at 2:28 AM Arpit Agarwal 
<[email protected]<mailto:[email protected]>> wrote:
Hello Mike,

Thanks for the information. I am using chrome as browser and windows 2016 
server in RDP but still not able to copy from local and paste into rdp. Please 
help me to get this done if there is some steps i need to follow please tell me 
what need to do.

It should Just Work. The only cases I am aware of where this would not be the 
case are:

* HTTPS is not being used (Chrome will refuse to provide clipboard access to a 
web application that isn't served securely)
* The user has already refused clipboard access when Chrome asked whether they 
wish to grant it (you can change that response and then have things work as 
expected)

Michael Jumper
CEO, Lead Developer
Glyptodon Inc<https://enterprise.glyptodon.com/>.

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