Hi, Nick, Which logs would you like in this case? /var/log/messages? https://pastebin.com/zgdAgD6s
And this is the catalina.out https://pastebin.com/KuuLWe3x Yonathan Khoe Senior Systems Administrator CVAD IT University of North Texas 940.565.4793 [email protected]<mailto:[email protected]> https://itservices.cvad.unt.edu/ From: Nick Couchman <[email protected]> Sent: Thursday, June 16, 2022 10:51 AM To: [email protected] Subject: [EXT] Re: "Unable to add user" error in guacd process On Thu, Jun 16, 2022 at 10:15 AM Khoe, Yonathan <[email protected]<mailto:[email protected]>> wrote: Hello Mike Jumper and others, Does anybody know why this would pop up? I’m trying to troubleshoot an issue we’re having with not being able to connect to VNC from the guacamole web interface. Not certain that this is the culprit, but I wan to try to eliminate it anyways. Our Guacamole stack is already using guac-auth-LDAP as a directory service method, so if this error pertains to the user-mapping.xml default authentication method, I don’t touch that anymore as part of my (re)build. [cid:[email protected]] You'll need to provide more detailed logs - this isn't enough information to go on. -Nick
