For reference, here is my sanitized AD LDAP config. Do you notice any obvious 
differences from yours? I’m running 1.4.0 on Ubuntu LTS 20.04.3

auth-provider: 
net.sourceforge.guacamole.net.auth.ldap.LDAPAuthenticationProvider

### LDAP properties
ldap-hostname:contoso.com
ldap-port:636
ldap-encryption-method:  ssl
ldap-user-base-dn:OU=Users,DC=contoso,DC=com
ldap-username-attribute: sAMAccountName
ldap-search-bind-dn:     CN=LDAP Query User,OU=Service 
Accounts,DC=contoso,DC=com
ldap-search-bind-password: correcthorsebatterystaple
ldap-group-base-dn: OU=Guacamole Groups,DC=contoso,DC=com
ldap-follow-referrals: true
ldap-dereference-aliases: always

# Postgres
postgresql-hostname: localhost
postgresql-port: 5432
postgresql-database: guacamole_db
postgresql-username: guacamole_user
postgresql-password: correcthorsebatterystaple
postgresql-auto-create-accounts: true


David Haukeness
Sent from my iPhone

> On Jul 8, 2022, at 10:47 AM, Kevin Cameron <[email protected]> wrote:
> 
> 
> I have 6 different instances of Guacamole setup connected to MS Active 
> Directory with a Postgres background DB.
> 
> They all have a similar guacamole.properties and when I verify my group and 
> user search filter strings with ldapsearch I get consistent and expected 
> results.
> 
> Problem:
>   In the catalina.out I can see LDAP search results showing the users and AD 
> groups that are expected but they sometimes update in Guacamole, sometimes 
> not.  If I sign into guacamole with an AD user the user can authenticate and 
> the user does show up in the Guacamole Gui BUT at the top of the page they 
> don't have the tabs that reflect that they are LDAP / Postgres users. 
> 
> At the same time the AD groups don't populate the groups list.
> 
> postgresql-auto-create-accounts is set to true.
> 
> Sometimes if I manually create a random user then all of a sudden the lists 
> populate on the next user login but not always.  And then any future updates 
> do not show.  Restarting the application does not seem to make a difference.
> 
> Instance 1
> 
> vs
> 
> Instance2:
> 
> 
> My logback is setup to debug so I get a lot of log activity but is there 
> something I can add to the logback to focus on the LDAP process.
> 
> I have spent a lot of time on this and could use help.  I really need the AD 
> groups to import correctly so that we can tie connections to them
> Thanks,
> Kevin

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