Hi,

I'm seeing some weird issues that seem to occur only for specific users. For 
instance, I have 2 users failing from the same client PC, while another can log 
into and use Guacamole just fine.
 
The failing users can successfully login, but they do not see the Guacamole web 
page with all the connections. Instead, they are being "sent"to an RDP 
connection (even though they are using the root URL and the browser's cache has 
been deleted).

This is what I see in the log:

[https-openssl-apr-8443-exec-36] DEBUG o.a.g.r.auth.AuthenticationService - 
Login was successful for user "testuser".
[https-openssl-apr-8443-exec-34] DEBUG o.a.g.net.InetGuacamoleSocket - 
Connecting to guacd at 10.5.1.9:4822.
[https-openssl-apr-8443-exec-34] INFO  o.a.g.tunnel.TunnelRequestService - User 
"testuser" connected to connection "Desktop HM1912".
[https-openssl-apr-8443-exec-35] DEBUG o.a.g.rest.RESTExceptionMapper - Client 
request rejected: No readable active connection for tunnel.
[https-openssl-apr-8443-exec-32] INFO  o.a.g.tunnel.TunnelRequestService - User 
"testuser" disconnected from connection "Desktop HM1912". Duration: 1022 
milliseconds
[https-openssl-apr-8443-exec-32] DEBUG o.a.g.net.InetGuacamoleSocket - Closing 
socket to guacd.

What does "Client request rejected: No readable active connection for tunnel." 
mean?

Users who successfully use Guacamole do not generate this log message. Instead 
I see this other message:

[https-openssl-apr-8443-exec-32] DEBUG o.a.g.rest.RESTExceptionMapper - Client 
request rejected: Not found: "userOK"

which is probably just an artefact. User userOK will then see the Guacamole web 
page as expected and be able to choose a connection.

The error for "testuser" seems to indicate a connection issue, but as noted 
before "userOK" successfully logged in from the same exact desktop PC (it's a 
Windows 10 system, no Windows user session change and same browser).

I don't know if it's related, but my Catalina error log shows message such as:
Exception in thread "Thread-32940" java.lang.IllegalStateException: The 
WebSocket session [231a] has been closed and no method (apart from close()) may 
be called on a closed session
They seem to show up when "testuser" tries to connect.

Any ideas?

Using v. 1.4.

Vieri

---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]

Reply via email to