Are there additional logs that could be helpful in determining the underlying issue?
On Fri, Oct 21, 2022 at 4:21 PM Dylan Francis <[email protected]> wrote: > The box that is running the Guacamole server is Debian and all of the > machines we are trying to connect to are Windows Server 2019 with RDP built > in. > > On Fri, Oct 21, 2022 at 4:06 PM brian mullan <[email protected]> > wrote: > >> I didn't see a description of the architecture but are you by chance >> using xRDP ? >> >> >> On Fri, Oct 21, 2022, 12:58 PM Dylan Francis <[email protected]> >> wrote: >> >>> Hello! >>> We have deployed Guacamole 1.4.0 on a Debian box and we are able to RDP >>> into remote machines through the web interface, so long as we disable audio >>> and prevent the ability to transfer files to and from the box. >>> >>> The lack of audio isn't a huge deal, we don't really expect anyone to >>> watch the latest Avengers movie via RDP but we do need to be able to send >>> files to the remote machines. >>> >>> On the box hosting Guacamole, we made a folder called "share" and (for >>> troubleshooting at least) set the permission to 777. This is located at >>> /etc/guacamole/share. Within the web interface, we set the Drive name to >>> "share" and the drive path to "/home/guacamole" (we also tried >>> "/home/guacamole/share"). We have tried both automatically creating the >>> drive and not auto creating it but it doesn't seem to make a difference. >>> >>> As soon as we try to turn it on, the Guacamole server will connect to >>> the remote machine (with a black screen) but as soon as the mouse is moved, >>> the connection is dropped and we get kicked. >>> >>> The guacamole .so file is where it should be in the freerdp2 folder >>> based on the guides I've read online. My team and I have spent time reading >>> and trying everything we can find online regarding these issues but it >>> hasn't worked unfortunately. >>> >>> Is this something that any of you amazing people have run into? Any >>> tips. tricks, guidance, or even just words of encouragement would be great. >>> >>> Thanks! >>> >>> >>>
