Hi,

additional information. Each corrupted recording is 427 bytes and contains
this error:
"...5.error,15.Upstream error...."

Where can I find information about this error?
Has anyone experienced this?

Not sure if it is related ut we use RDP connection to Windows servers

On Wed, 14 Feb 2024 at 11:47, Maciej Konigsman <maciej.konigsman@eatit.cloud>
wrote:

> Hi,
>
> We run Guacamole 1.5.3 on an ec2 instance in aws. We store recordings on
> EBS volume.
> We have a problem with some recordings showing 0 time duration. The issue
> seems to be random affecting multiple users and connections.
> The affected recordings are listed in the History but when viewing it
> shows 0 min duration.
>
> History shows the connections' duration and they are from minutes to
> hours. There are max 2-3 concurrent users at the same time.
> Neither guacd nor tomcat show any errors. CPU, memory and disk utilization
> are very low.
>
> I'm not able to match the recording url path in the UI
> (${HISTORY_PATH}/${HISTORY_UUID} with the UUID directories on the disk
> (recording-search-path).
>
> Thanks for your help,
> Maciek
>

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