I upgraded the installation to 1.5.5, and the issue still occurs:

Apr 25 09:31:38 tfdm-access guacd[2297]: Creating new client for protocol "vnc"
Apr 25 09:31:38 tfdm-access guacd[2297]: Connection ID is 
"$9d945aa9-e0b1-4a68-8eb7-7cc94946c966"
Apr 25 09:31:38 tfdm-access guacd[3870]: Cursor rendering: local
Apr 25 09:31:38 tfdm-access guacd[3870]: User 
"@d9be5151-dfa2-42fe-b873-4ccd2dacdf97" joined connection 
"$9d945aa9-e0b1-4a68-8eb7-7cc94946c966" (1 users now present)
Apr 25 09:31:38 tfdm-access server[1662]: 09:31:38.289 [http-nio-8080-exec-8] 
INFO  o.a.g.tunnel.TunnelRequestService - User "guacadmin" connected to 
connection "79".
Apr 25 09:31:38 tfdm-access guacd[3870]: VNC server supports protocol version 
3.8 (viewer 3.8)
Apr 25 09:31:38 tfdm-access guacd[3870]: We have 2 security types to read
Apr 25 09:31:38 tfdm-access guacd[3870]: 0) Received security type 19
Apr 25 09:31:38 tfdm-access guacd[3870]: Selecting security type 19 (0/2 in the 
list)
Apr 25 09:31:38 tfdm-access guacd[3870]: 1) Received security type 2
Apr 25 09:31:38 tfdm-access guacd[3870]: Selected Security Scheme 19
Apr 25 09:31:38 tfdm-access guacd[3870]: Failed to initialized GnuTLS: Error in 
public key generation..
Apr 25 09:31:38 tfdm-access guacd[3870]: Unable to connect to VNC server.
Apr 25 09:31:38 tfdm-access server[1662]: 09:31:38.292 [http-nio-8080-exec-8] 
INFO  o.a.g.t.h.RestrictedGuacamoleHTTPTunnelServlet - Using HTTP tunnel (not 
WebSocket). Performance may be sub-optimal.
Apr 25 09:31:38 tfdm-access guacd[3870]: User 
"@d9be5151-dfa2-42fe-b873-4ccd2dacdf97" disconnected (0 users remain)
Apr 25 09:31:38 tfdm-access guacd[3870]: Last user of connection 
"$9d945aa9-e0b1-4a68-8eb7-7cc94946c966" disconnected
Apr 25 09:31:38 tfdm-access guacd[2297]: Connection 
"$9d945aa9-e0b1-4a68-8eb7-7cc94946c966" removed.
Apr 25 09:31:38 tfdm-access server[1662]: 09:31:38.861 [http-nio-8080-exec-9] 
INFO  o.a.g.tunnel.TunnelRequestService - User "guacadmin" disconnected from 
connection "79". Duration: 568 milliseconds
Apr 25 09:31:38 tfdm-access server[1662]: 09:31:38.866 [http-nio-8080-exec-10] 
INFO  o.a.g.tunnel.TunnelRequestService - User "guacadmin" disconnected from 
connection "79". Duration: 574 milliseconds
Apr 25 09:31:42 tfdm-access server[1662]: 09:31:42.954 [http-nio-8080-exec-7] 
WARN  o.a.g.s.GuacamoleHTTPTunnelServlet - HTTP tunnel request rejected: No 
such tunnel.

Thanks,
Harry

-----Original Message-----
From: Devine, Harry (FAA) <[email protected]> 
Sent: Thursday, April 25, 2024 8:32 AM
To: [email protected]
Subject: RE: Issue with VNC on new 1.5.4 installation

CAUTION: This email originated from outside of the Federal Aviation 
Administration (FAA). Do not click on links or open attachments unless you 
recognize the sender and know the content is safe.


I have an Ansible Role that we use to install Guacamole.  If I changed the 
version in that role to 1.5.5 and re-run it to re-install Guacamole, do you 
think that would be good to try and test if that fix worked for us?

Thanks,
Harry

-----Original Message-----
From: Ivanmarcus <[email protected]>
Sent: Wednesday, April 24, 2024 4:33 PM
To: [email protected]
Subject: Re: Issue with VNC on new 1.5.4 installation

CAUTION: This email originated from outside of the Federal Aviation 
Administration (FAA). Do not click on links or open attachments unless you 
recognize the sender and know the content is safe.


Harry,

I'd start debugging here:

Failed to initialized GnuTLS: Error in public key generation

Now, without knowing more about your setup I wonder if the issue could be 
related to this?:

https://issues.apache.org/jira/browse/GUACAMOLE-1921

It's been a while since I used VNC with Guacamole, and I'm not au fait with the 
detail around this bug, but as it's dealt with in Guacamole
1.5.5 you might want to trial that and see if the error persists.

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