If you're using Debian/Ubuntu the requisite log file is likely to be /var/log/tomcat9/catalina.out, or you may possibly find it logging to syslog.

Have a look at what is being reported when you attempt your connection and research that .. at this point I'd suspect a network issue from your description, but I guess it remains possible it could be something to do with Guacamole itself.

If you need to come back with more questions it would be useful if you could include the distribution you've installed Guacamole on, and the version of Guacamole.

On 30/08/24 02:49, Döngi, T. wrote:
Hi all,

I’m having following problem:

I have a remote server with the ip 192.168.20.20 and the guacamole Server ip is 192.168.22.80. They are both located in a DMZ. For a long time the connection worked fine but some days weh ad a network crash were most VMs were shut down more or less hard. They are all up running again and the connection settings are looking still fine. But when I try to establish the RDP connection it gets a disconnect immediately. ACK and SYNC Pakages are received but the the app server sends a reset.

Now I need to view some log especially the guac connection logs but within the connection history is only an empty column. The manual reads the the output is logged to console but there isn’t anything happening. At that point I have to say, that guacamole and mariadb are running in docker containers. I’ve connected to the guacamole docker and found / home/guacamole/tomcat/logs but that logs all tomcat specific. Is there any log I can consult to see why the connection gets a reset without showing the windows login screen?

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