On Mon, Sep 22, 2025 at 10:42 AM Mark Jago (Nokia)
<mark.j...@nokia.com.invalid> wrote:

> Hi Nick and team,
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>
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> We are not circling back to accessing via rest api.
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>
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> We have had some success but have hit a wall.
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> We can, request a token using a user which we created via the Apache
> Guacamole called guacapi OK.
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> However when we request users we get the following error.
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> Is it legitimate to use user configured via the standard gui – with all
> rights – as the rest api user?
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>

Yes, this is perfectly valid.


> {"message":"Permission
> Denied.","translatableMessage":{"key":"APP.TEXT_UNTRANSLATED","variables":{"MESSAGE":"Permission
> Denied."}},"statusCode":null,"expected":null,"patches":null,"type":"PERMISSION_DENIED"}
>
> Error: Permission Denied
>
> Please check the Apache Guacamole configuration to ensure that the guacapi
> user has the necessary permissions to retrieve the list of users.
>
>
>

You'll have to provide more detail on:
* What API endpoint you're making a call to, and how you're making that
call.
* When you say "with all rights", can you please clarify exactly which
permissions you've granted to that user.
* Have you logged out (deleted the token) for the guacapi user and issued a
new one after granting the rights?

-Nick

>

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