We don’t control the server but the admin hasn’t added their user used in the 
Guacamole connection to the Remote Desktop Users group yet.  We’re waiting for 
him to do that an report back.  It looks like he changed the Security Mode back 
to RDP encryption, so once he does the user update, we’ll make sure that we set 
the mode to Any and try it out.

Thanks,
Harry

From: Nick Couchman <[email protected]>
Sent: Tuesday, February 3, 2026 2:47 PM
To: [email protected]
Cc: Devine, Harry (FAA) <[email protected]>
Subject: Re: Issue with RDP

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On Tue, Feb 3, 2026 at 12:52 PM Devine, Harry (FAA) via user 
<[email protected]<mailto:[email protected]>> wrote:
Nick implied enabling NLA based on the wording.  You’re saying to disable it?


I would not disable NLA on Windows, I would change the security setting for the 
Guacamole connection to connect with NLA instead of RDP Encryption, or, at the 
very least, negotiate.

-Nick

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