sire my sever located at isolated zone and don't have access to Internet, but 
this problem happen.many thanks if help me to solve 
best 
Amin 

    On Sunday, July 3, 2016 6:58 PM, Mike Jumper <[email protected]> 
wrote:
 

 On Jul 3, 2016 5:34 AM, "Nick Couchman" <[email protected]> wrote:
> ...
> - Have you tried restarting guacd and Tomcat?
>With the exception of applying upgrades or installing extensions, you should 
>never have to do this.- Mike


   

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