On Fri, Jul 28, 2017 at 12:16 AM, Martin Herold <[email protected]> wrote: > ... > > One of our users from outside told me, he get kicked out after a view > seconds (max. 10 seconds) with error "high latency". >
There is no error message within Guacamole which reads "high latency". Is this the exact wording of the error that the user is seeing? > ... > > Now my questions: > > 1. How is it possible to view some log files of guacd in a docker container? There is only one stream of log entries produced by guacd. As with most images, you can view it using the "docker logs" command: https://docs.docker.com/engine/reference/commandline/logs/ > 2. How to increase latency tolerance? > Guacamole does not have an upper limit on latency specifically. It does have a 15-second timeout across the stack, which will result in the connection being summarily closed if no response has been received from the user for 15 seconds, but 15 seconds of latency is rather extreme. I'd expect that most users would give up on using the service once latency has reached the point that the timeout is triggered. - Mike
