Hi Mike,

Jul 28 17:57:10 guacamole guacd[6591]: Failed to load guacdr plugin. Drive 
redirection and printing will not work. Sound MAY not work.
Jul 28 17:57:10 guacamole guacd[6591]: Failed to load guacsnd alongside guacdr 
plugin. Sound will not work. Drive redirection and printing MAY not work.

I see a lot of posts about this error, I will investigate them.

Thanks, Adrian

-----Original Message-----
From: Mike Jumper [mailto:[email protected]] 
Sent: 28 July 2017 17:29
To: [email protected]
Subject: Re: Drag and Drop issue

On Fri, Jul 28, 2017 at 8:02 AM, Adrian Owen <[email protected]> wrote:
> Guacamole 0.9.12 – Debian Jessie x86
>
> On the Guacamole server:
>
> ...
>
> 2.       I created /userfiles with 777 permissions
>

You should *never* set permissions to 777.

The drive directory needs only be readable/writable by the user that the guacd 
service runs as. Making any directory world-writable, let alone Guacamole's 
drive directory, is dangerous. If any account on your server is compromised, 
even one with little to no privileges, your users' files will be exposed.

>
> -          Restart Guacamole Server
>

There is no need to restart anything in this case. You only need to restart 
things after upgrading Guacamole itself to a new version, and then only guacd 
and Tomcat need to be restarted, not the entire server.

> ...
>
> I drag a file from the client desktop onto the Guacamole RDP session.
>
> -          On the hidden menu I can now see  the file in uploads list
> -          On the guacamole server I see the file in /userfiles
>
> But I cannot get the file onto the server.
>

Do you see any relevant messages from guacd in syslog?

Is drive redirection allowed according to the group policies of the RDP server 
in question?

Thanks,

- Mike

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