Thanks Mike, but makes no sense to me that it is a network issue.

I can connect from an other VNC client, just not Guac.

I can connect via RDP from guac.


Regards,

-Steve

(415) 320-1102 <https://www.google.com/voice/#phones>

<º(((><    <º(((><   <º(((><

On Thu, Oct 26, 2017 at 6:09 PM, Mike Jumper <[email protected]>
wrote:

> On Thu, Oct 26, 2017 at 5:53 PM, Steven Pollock <[email protected]>
> wrote:
>
>> I have tried this with both the noauth and mysql configs, as I thought it
>> might be a noauth issue initially.  The network is not blocking, lets not
>> go there.
>>
>>
> The authentication backend in use has no bearing on whether Guacamole can
> connect via VNC to a particular machine. It is guacd which actually
> performs the network connection to the VNC server.
>
>
>> Single interface guac sitting on 10.80.100.x/24
>>    VNC to 10.80.100.10 -- works
>>    RDP to 10.80.100.11 -- works
>>    RDP to AWS (amazon) -- works
>>
>> Move the guac to another network and change the IP address to
>> 10.80.160.x/24
>>    VNC to 10.80.100.10 -- fail
>>    RDP to 10.80.100.11 -- works
>>    RDP to AWS (amazon) -- works
>>
>> Use a standard off the shelf VNC client in 10.80.160.x
>>    VNC to 10.80.100.10 -- works
>>
>> Simply changing the subnet causes guac VNC to fail in either noauth or
>> mysql configs.
>>
>> Any ideas? Maybe a way to troubleshoot?
>>
>>
> If you are able to connect to other machines, and only connections to a
> particular subnet fail, that strongly suggests that there is an issue with
> the network configuration on either of the machines in question, or in the
> network between them. There is no magic within guacd nor within the
> authentication extensions which would result in connections failing only
> for a particular subnet. Routing of packets between subnets is handled by
> the system's networking stack, not by guacd.
>
> To troubleshoot, I suggest looking strictly at the network configuration
> and behavior of the machines where you're seeing this issue. Don't draw
> conclusions from connecting from another machine that happens to be in the
> same subnet; connect strictly from the machine hosting guacd.
>
> On another note, you mention NoAuth - beware that this extension has been
> deprecated. Its use is no longer recommended. See:
>
> http://guacamole.incubator.apache.org/releases/0.9.13-
> incubating/#noauth-now-deprecated
>
> - Mike
>
>

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