Thank you for your response. 
I used query parallelizm and the time reduced to ~2.3s, which is still too
much. 
Regarding 1. is there any documentation about configuration parameters
(recommended number of nodes, how much data should be stored on each node).
We currently have 2 nodes with 32GB RAM each. Every 1 million records from
our cache occupy about 1GB (is there a way to see how much memory a cache
actually occupies? we look now at the Allocated next memory segment log
info)
For 3. it seems that the index is hit  from the execution plan:
 /* "productCache".IGNITEPRODUCT_MANUFACTURERCODE_IDX */  
No?

We have this issue also when we use a large OFFSET (we execute this kind of
query because we want paginated results) 

Also, this cache will be updated frequently so we expect it to grow in size.  

Thank you! 



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