It's hard to say what's wrong without seeing your jmeter.log file
<https://jmeter.apache.org/usermanual/get-started.html#logging>  , CSV Data
Set Config and Keystore Config setup so I can only give a generic piece of
advice: what you put into "Variable Names" in the CSV Data Set Config must
match what your put into "Variable name holding certificate alias" in the
Keystore Config, also ensure that "Alias start index" is 0 and "Alias end
index" is -1 so Keystore Config would load all the certificates in the
keystore. 

See  How to Use Multiple Certificates When Load Testing Secure Websites
<https://www.blazemeter.com/blog/how-to-use-multiple-certificates-when-load-testing-secure-websites>
  
article for more details. 

If you need only one certificate from the keystore you can  extract it into
a separate keystore
<https://www.misterpki.com/import-keystore-into-another-keystore/>   like 


> keytool -importkeystore -srckeystore c:\temp\keystore.p12 -destkeystore
> c:\temp\onecert.p12 -srcstorepass secret --deststorepass secret -srcalias
> intuser_cindy

This way you will have *onecertp.12* keystore with only one certificate
which can be used directly without having to add CSV Data Set Config or
KeyStore Config



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