totally makes sense to me. thanks Mike and Andrew. Mike, on a side note, I was just listening to a drill to detail and roaring elephant podcasts featuring you :) you did a really great job explaining Kudu's role in Big Data ecosystem, I enjoyed both episodes and they were one year apart I think so it was interesting to see how Kudu had been evolving over the past year.
Thanks, Boris On Wed, Nov 29, 2017 at 5:50 PM, Mike Percy <[email protected]> wrote: > Hi Boris, > Here's my 2 cents. To some extent, chat vs email is a matter of personal > preference and we try to support both. > > Personally I think Slack is nice for instant feedback when you can get it, > but email lists are better for questions. Chat channels are a kind of > stream-of-conversations and I often find that it's easy to miss someone's > comment or question while I'm in the middle of a discussion or when it's > been a busy day and there was a lot of activity while I was away. > > Email threads have subject lines that make them hard to miss, plus they > are indexed by Google, which is helpful for others who have the same > question in the future. My recommendation would be to use this email list > as much as you're comfortable with, and I hope we can encourage more people > to use it because of the previously-stated benefits as well as the ability > to communicate with people who are not in your local time zone. > > Regarding the Cloudera forums, it's not something I'd recommend in an > Apache context because we can't rely on it for Apache releases. Only > Cloudera's software releases are supported there. We need to provide an > avenue to support Apache software releases, so this email list ( > [email protected]) and Slack provide the basis for that. > > Hope that helps. Thank you for asking this question and please continue to > raise any concerns with us when you're unable to get the help you need. > > Mike > > On Wed, Nov 29, 2017 at 9:19 AM, Andrew Wong <[email protected]> wrote: > >> Hi Boris, >> >> Thanks for reaching out! Yeah, currently the most active place to ask >> questions is the Kudu slack #kudu-general channel. Sometimes we talk about >> dev stuff, but it is also a place user questions. Given its activity, >> sometimes user questions fall through the cracks, although we try to avoid >> this as much as possible. >> >> You raise a good point though: for a new user, it might seem like the >> wrong place to ask questions if there are a bunch of dev conversations >> going on. There have been discussions in the past to migrate those >> discussions to a #kudu-dev or something similar. Would be interested in >> seeing whether others think it's time to bring this to fruition. >> >> I should also point out that the Cloudera Community forums are also a >> nice platform for Q&A. There's a board for Impala, where Kudu questions are >> often asked, so feel free to ask questions there too! >> >> On Wed, Nov 29, 2017 at 7:03 AM, Boris Tyukin <[email protected]> >> wrote: >> >>> Hi folks, >>> >>> as a new user to Kudu, it is confusing what is the best venue to post >>> user type questions about Kudu which is important for any thriving open >>> source project. I have posted some questions on slack and got a feeling >>> they were not welcome there as discussions on slack seem to be focused on >>> development. I can see that slack group is very active though. >>> >>> the user group is not that active though with like 10 email threads this >>> month. >>> >>> Can someone clarify this for us newcomers? >>> >>> We also have official channel for paying CDH customers but there are >>> benefits to use informal ones :) >>> >>> Thanks for such an amazing product and everything you do! >>> >>> Boris >>> >> >> >> >> -- >> Andrew Wong >> > >
