Just a suggestion, if we had logging available could we mail out a digest of the days IRC chat to the mailing list. I know there could be a bunch of noise in there from banter etc, but it wouldn't take much to scan for anything important. We could get crazy and and run it through one of Mahout's clustering algorithms and classify things
On 31 Aug 2011, at 16:00, Ted Dunning wrote: > IRC is also used heavily in the hbase community and people do use it there > for install questions pretty commonly. > > Whether this works is critically dependent on having guys like Mike Stack > who are able to keep an eye on IRC and answer the questions. My own > preference is to use the mailing list for these support purposes because we > have such broad timezone distribution. > > On Wed, Aug 31, 2011 at 7:21 AM, Grant Ingersoll <[email protected]>wrote: > >> On the user side, there is a huge benefit for discussions to be on the >> mailing list here as I think most people's workflow, plus Google, etc. make >> it easy to lookup past answers. That being said, most users in Lucene land >> don't use the IRC channels for questions. It's more a dev hangout. >>
