On Thu, Dec 22, 2011 at 12:24 AM, Isabel Drost <[email protected]> wrote:
> On 16.12.2011 Ramprakash Ramamoorthy wrote:
> > Thank you all for your replies.
> >
> > As Sreejith suggested, I am going ahead with creating a data set in my
> > domain itself(Customer Support). I don't find any classified data sets in
> > this aspect.
>
> Not quite your domain but maybe some ideas from the following publication
> might
> help you generate an initial candidate set for training: Enhanced Sentiment
> Learning Using Twitter Hashtags and Smileys
>
>
> Isabel
>
@Isabel,
Tried my luck with it already. But it was all about colloquial
slang and short interactions. Where as in the tech support domain(say a
CRM), communication is very much official and formal. There is a huge
difference between the way official mails are written and tweeting is done.
--
With Thanks and Regards,
Ramprakash Ramamoorthy,
B.Tech ICT,
SASTRA University.
+91 9626975420