Hi Karl, We are MCF2.0.2 and we haven’t done any modification of the code.
Is there any way I can recover from this situation. Do we need to reinitialize the DB? Thanks & Regards, Smitha S From: Karl Wright [mailto:[email protected]] Sent: Monday, August 24, 2015 4:25 PM To: Smitha S Cc: [email protected]; [email protected] Subject: Re: Null pointer exception when accessed the job info thru mcf api service Hi Smitha, This is highly unusual because it basically indicates potential database corruption. ManifoldCF is unable to load one or more jobs out of the database. Can you tell me: (1) What version of ManifoldCF are you using? (2) Have you modified the ManifoldCF code in any way? Thanks, Karl On Mon, Aug 24, 2015 at 2:34 AM, Smitha S <[email protected]<mailto:[email protected]>> wrote: Hi Karl, We are facing some issues with manifoldCF. In ManifoldUI, everything shows up except, list of jobs. There are no logs displayed in log file. Also when we try to get job information of a particular job through mcf api service, we are getting null pointer exception. We tried lock clean, restarted server. But its of no use. Could you please help us in identifying the root cause. Please find the response below. h1>HTTP Status 500 - </h1><HR size="1" noshade="noshade"><p><b>type</b> Exception report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>The server encountered an internal error that prevented it from fulfilling this request.</u></p><p><b>exception</b> <pre>java.lang.NullPointerException org.apache.manifoldcf.crawler.jobs.PipelineManager.getRows(PipelineManager.java:232) org.apache.manifoldcf.crawler.jobs.Jobs.getJobsChunk(Jobs.java:3521) org.apache.manifoldcf.crawler.jobs.Jobs.getJobsMultiple(Jobs.java:3451) org.apache.manifoldcf.crawler.jobs.Jobs<http://org.apache.manifoldcf.crawler.jobs.Jobs>$JobObjectExecutor.create(Jobs.java:3644) org.apache.manifoldcf.core.cachemanager.CacheManager.findObjectsAndExecute(CacheManager.java:146) org.apache.manifoldcf.crawler.jobs.Jobs.loadMultipleInternal(Jobs.java:857) org.apache.manifoldcf.crawler.jobs.Jobs.loadMultiple(Jobs.java:838) org.apache.manifoldcf.crawler.jobs.Jobs.load(Jobs.java:816) org.apache.manifoldcf.crawler.jobs.JobManager.load(JobManager.java:794) org.apache.manifoldcf.crawler.system.ManifoldCF.apiReadJob(ManifoldCF.java:1296) org.apache.manifoldcf.crawler.system.ManifoldCF.executeReadCommand(ManifoldCF.java:2898) org.apache.manifoldcf.apiservlet.APIServlet.executeRead(APIServlet.java:232) org.apache.manifoldcf.apiservlet.APIServlet.doGet(APIServlet.java:78) javax.servlet.http.HttpServlet.service(HttpServlet.java:621) javax.servlet.http.HttpServlet.service(HttpServlet.java:728) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)</pre></p><p><b>note</b> Thanks & Regards, Smitha S **************** CAUTION - Disclaimer ***************** This e-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended solely for the use of the addressee(s). If you are not the intended recipient, please notify the sender by e-mail and delete the original message. Further, you are not to copy, disclose, or distribute this e-mail or its contents to any other person and any such actions are unlawful. This e-mail may contain viruses. Infosys has taken every reasonable precaution to minimize this risk, but is not liable for any damage you may sustain as a result of any virus in this e-mail. You should carry out your own virus checks before opening the e-mail or attachment. Infosys reserves the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be stored on the Infosys e-mail system. ***INFOSYS******** End of Disclaimer ********INFOSYS***
