Thanks a lot, Karl. I created a ticket. https://issues.apache.org/jira/browse/CONNECTORS-1554
Thanks Mario Da: Karl Wright <[email protected]> Inviato: martedì 6 novembre 2018 14:28 A: [email protected] Oggetto: Re: Job stuck without message ok, can you create a ticket? Also, I'd appreciate it if you can look at the simple history for one of these documents; I need to see what happened to it last. Thanks, Karl On Tue, Nov 6, 2018 at 7:32 AM Bisonti Mario <[email protected]<mailto:[email protected]>> wrote: My version is 2.11 Da: Karl Wright <[email protected]<mailto:[email protected]>> Inviato: martedì 6 novembre 2018 13:07 A: [email protected]<mailto:[email protected]> Oggetto: Re: Job stuck without message Thanks. What version of ManifoldCF are you using? We fixed a problem a while back having to do with documents that (because of error processing) get put into a "ready for processing" state which don't have any document priority set. But this should have been addressed, certainly, by the most recent release and probably by 2.10 as well. Karl On Tue, Nov 6, 2018 at 5:43 AM Bisonti Mario <[email protected]<mailto:[email protected]>> wrote: Hallo Karl. When it hangs I see in the Queue status: And in the Document Status: Da: Karl Wright <[email protected]<mailto:[email protected]>> Inviato: martedì 30 ottobre 2018 19:32 A: [email protected]<mailto:[email protected]> Oggetto: Re: Job stuck without message What I am interested in now is the Document Status report for any one of the documents that is 'stuck'. The next crawl time value is the critical field. Can you include an example? Karl On Tue, Oct 30, 2018, 12:36 PM Bisonti Mario <[email protected]<mailto:[email protected]>> wrote: Thanks a lot, Karl. It happens that the job starts, it works and index for an hour and after it frezzes, I haven’t error or waiting status in Document Queue o Simple History, I have only “OK” status so, I haven’t failures. I am not able to see other log errors other from the manifoldcf.log Solr server is ok Tika server is ok Agent is ok Tomcat with ManifoldCF is ok I could search if I could to put in info log mode for example Tika servrer or Solr. Thanks.. Da: Karl Wright <[email protected]<mailto:[email protected]>> Inviato: martedì 30 ottobre 2018 16:38 A: [email protected]<mailto:[email protected]> Oggetto: Re: Job stuck without message Hi Mario, Please look at the Queue Status report to determine what is waiting and why it is waiting. You can also look at the Simple History to see what has been happening. If you are getting 100% failures in fetching documents then you may need to address this because your infrastructure is unhappy. If the failure is something that indicates that the document is never going to be readable, that's a different problem and we might need to address that in the connector. Karl On Tue, Oct 30, 2018 at 10:33 AM Bisonti Mario <[email protected]<mailto:[email protected]>> wrote: Thanks a lot Karl Yes, I see many docs in the docs queue but they are inactive. Infact i see that no more docs are indexed in Solr and I see that job is with the same number of docs Active (35012) Da: Karl Wright <[email protected]<mailto:[email protected]>> Inviato: martedì 30 ottobre 2018 13:59 A: [email protected]<mailto:[email protected]> Oggetto: Re: Job stuck without message The reason the job is "stuck" is because: ' JCIFS: Possibly transient exception detected on attempt 1 while getting share security: All pipe instances are busy.' This means that ManifoldCF will retry this document for a while before it gives up on it. It appears to be stuck but it is not. You can verify that by looking at the Document Queue report to see what is queued and what times the various documents will be retried. Karl On Tue, Oct 30, 2018 at 5:07 AM Bisonti Mario <[email protected]<mailto:[email protected]>> wrote: Hallo. I started a job that works for some minutes, and after it stucks. In the manifoldcf.log I see: at org.apache.manifoldcf.crawler.connectors.sharedrive.SharedDriveConnector.processDocuments(SharedDriveConnector.java:627) [mcf-jcifs-connector.jar:?] at org.apache.manifoldcf.crawler.system.WorkerThread.run(WorkerThread.java:399) [mcf-pull-agent.jar:?] WARN 2018-10-30T09:21:31,440 (Worker thread '2') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:33,502 (Worker thread '14') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:37,725 (Worker thread '30') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:44,406 (Worker thread '49') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:47,310 (Worker thread '15') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:52,000 (Worker thread '27') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:21:53,526 (Worker thread '15') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:22:04,511 (Worker thread '3') - JCIFS: Possibly transient exception detected on attempt 1 while getting share security: All pipe instances are busy. jcifs.smb.SmbException: All pipe instances are busy. at jcifs.smb.SmbTransport.checkStatus(SmbTransport.java:569) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbTransport.send(SmbTransport.java:669) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbSession.send(SmbSession.java:238) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbTree.send(SmbTree.java:119) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbFile.send(SmbFile.java:776) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbFile.open0(SmbFile.java:993) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbFile.open(SmbFile.java:1010) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbFileOutputStream.<init>(SmbFileOutputStream.java:142) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.TransactNamedPipeOutputStream.<init>(TransactNamedPipeOutputStream.java:32) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbNamedPipe.getNamedPipeOutputStream(SmbNamedPipe.java:187) ~[jcifs-1.3.18.3.jar:?] at jcifs.dcerpc.DcerpcPipeHandle.doSendFragment(DcerpcPipeHandle.java:68) ~[jcifs-1.3.18.3.jar:?] at jcifs.dcerpc.DcerpcHandle.sendrecv(DcerpcHandle.java:190) ~[jcifs-1.3.18.3.jar:?] at jcifs.dcerpc.DcerpcHandle.bind(DcerpcHandle.java:126) ~[jcifs-1.3.18.3.jar:?] at jcifs.dcerpc.DcerpcHandle.sendrecv(DcerpcHandle.java:140) ~[jcifs-1.3.18.3.jar:?] at jcifs.smb.SmbFile.getShareSecurity(SmbFile.java:2951) ~[jcifs-1.3.18.3.jar:?] at org.apache.manifoldcf.crawler.connectors.sharedrive.SharedDriveConnector.getFileShareSecurity(SharedDriveConnector.java:2438) [mcf-jcifs-connector.jar:?] at org.apache.manifoldcf.crawler.connectors.sharedrive.SharedDriveConnector.getFileShareSecuritySet(SharedDriveConnector.java:1221) [mcf-jcifs-connector.jar:?] at org.apache.manifoldcf.crawler.connectors.sharedrive.SharedDriveConnector.processDocuments(SharedDriveConnector.java:627) [mcf-jcifs-connector.jar:?] at org.apache.manifoldcf.crawler.system.WorkerThread.run(WorkerThread.java:399) [mcf-pull-agent.jar:?] WARN 2018-10-30T09:22:10,359 (Worker thread '27') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:22:13,932 (Worker thread '12') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:22:14,274 (Worker thread '23') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:22:19,933 (Worker thread '8') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:23:59,920 (Worker thread '39') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity WARN 2018-10-30T09:24:09,059 (Worker thread '43') - Tika Server: Tika Server rejects: Tika Server rejected document with the following reason: Unprocessable Entity What could I check? Tika server works as standalone. Could you help me? Thanks a lot Mario
