Forwarded from "Christopher Snow" > On Wed, 2007-04-11 at 12:11 +0200, Jacques Le Roux wrote: > > Chris, > > > > The ML for documentation sounds like a good idea IMHO but if the user ML > > did not succeed for you why this new ML would ? > > I think requests for help are getting drowned in the volume of other > emails. If an experienced developer knew they only had to answer > questions on the docs-ML once and once only they would more likely > invest their time. On the user-ML, they are probably answering > different variations of the same questions over and over again.
I forward Chris answer because IMHO he found a good argument for creating a doc specialised ML. Of course we often find ourselves answering again and again the same things and a link to a FAQ/How to/CookBook would surely be easier. But also often the questions are so specific that a FAQ would not help Jacques
