On Apr 23, 2007, at 1:39 PM, Scott A wrote:
It depends what kind of business you are in and where you put the value of "instant messaging" I guess. In my business the customer is king. Sales reps might be on the phone and we can still feed them info as it arrives. We caninterrupt them to let them know about important phone calls. We cancollaborate on projects even when we are outside the office just by virtueof being logged in.There are endless reasons but it depends on what you see as the future of ofbiz. I would really like to see my entire business run from one app. One user, one app and all from a browser. That’s my ideal situation and chatcould go a long way in accomplishing that.
I guess my question wasn't very clear... sorry about that.When I said "what would it mean" I really meant, what would be the touch points between the chat system and OFBiz?
Are you saying that you'd want the chat to be in the same browser window as the rest of OFBiz? What if the user has half a dozen OFBiz browser tabs open in different applications as they are jumping around working on things, would there be a chat in each one?
Or are you just saying that authenticating with OFBiz would somehow automatically also start the chat client and authenticate the user?
Or maybe something else entirely?Anyway, let us know what you have in mind about how this might work, from a functional or user perspective at least, not worrying about how it might actually be implemented.
-David
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