Thanks BJ Does it have the capabilities of implementing a small IT helpdesk, tracking and catagorizing calls, warranties, SLA's, drilling down for reports for time frame of resolving calls and so forth?
Thanks Phil > -----Original Message----- > From: BJ Freeman [mailto:[EMAIL PROTECTED] > Sent: Saturday, 6 October 2007 10:13 AM > To: [email protected] > Subject: Re: Customer Relationship Management - OFBiz Roadmap > > clarification > all the parts to do CRM are in ofbiz, they are scattered through the > system. > They don't have the common terminology that most see on CRM SFA type > applications. > > The only thing lacking is UI that are classified as CRM and SFA so > people can easily identify them. > > Philip Laing sent the following on 10/5/2007 5:07 PM: > > Hi Fellas > > I am interested to know approximately what timeframe we have on the > Customer > > Relationship Management Module is due to be implemented. At this point > in > > time I am tossing up whether to implement TinyERP or OFBiz. The only > thing > > stopping me from choosing OFBiz is that it doesn't have a CRM module as > yet. > > Also not knowing when this might be implemented does not help with my > > evaluation matrix > > > > Thanks in advance for your input on this > > > > Cheers > > Phil > > > > > > > >
