Everyone, I figured out that one needs to ship the order before return items can be created on the return.
My question is, does the return of the order cause the customers's credit card to be refunded with the return amount, or is the credit card refund a separate process? For the credit card refund, while I see one can do a authorize and a capture using the ordermgr, I do not see a return function in the UI. Any info on this? Thank you. Phillip
