Note that we are also running entity sync. Transactions occur on POS terminals and are then pushed to Master Central Server.
When a return is done at a POS terminal we need the transaction to go from start to finish, including refunding the credit card if that payment method was used. Are you suggesting that we would need to wait until the return is pushed to the MCS and then change its status? Vince Clark Global Era The Freedom of Open Source [EMAIL PROTECTED] (303) 493-6723 ----- Original Message ----- From: "Jacques Le Roux" <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, November 30, 2007 2:20:20 PM (GMT-0700) America/Denver Subject: Re: Refunds in POS Did you read my message ? Jacques De : "Evangelina Bowman" <[EMAIL PROTECTED]> > > Thank you for your replies. I'm currently trying to verify whether the VOID > SALE in the POS Manager screen is properly tied to the OfBiz refund > functionality. We will be using refunds for orders paid with a single > payment method. > Has anyone tried to refund/void orders via POS? If so, what steps should > the POS clerk take to properly generate a refund? > > > BJ Freeman wrote: > > > > I believe Si is zeroing in on this in his jira > > https://issues.apache.org/jira/browse/OFBIZ-1454 > > might want to add your comments > > > > Evangelina Bowman sent the following on 11/29/2007 4:36 PM: > >> When using the VOID SALE button from the Manager screen to void an order, > >> I > >> enter the order number and get the confirmation that the order was > >> voided. > >> However, when I check the order in order manager there are no changes. > >> Customer refunds were NOT generated in Payments either. > >> What is the best method to generate Refunds in POS? Old POS documentation > >> (July 2005) describes the refund process in POS as a MINUS QTY > >> transaction. > >> Is this still true? > >> > >> Thanks, > >> Evangelina > > > > > > -- > View this message in context: > http://www.nabble.com/Refunds-in-POS-tf4900924.html#a14093705 > Sent from the OFBiz - User mailing list archive at Nabble.com. >
