You should be able to find the name of the service that is causing the timeout from the log. Then you can add to the service definition the trasaction-timeout attribute in order to increase the timeout for the service. This should fix the error; however it would be useful to improve the service performance... but this would be longer.

Jacopo



On May 9, 2008, at 6:01 AM, Tinee Valdez wrote:

I tried checking the svn version but i guess i am not able to retrieve it.
My database is mysql and with default mysql settings. Under normal
circumstances should my setup work correctly on update/cancel operations even if i have 100 plus order items under an order. Sorry i am not able to
provide the log file. I will try to recreate a log again.


Thanks

Tinee

On Fri, May 9, 2008 at 11:42 AM, Tinee Valdez <[EMAIL PROTECTED]> wrote:

i am not sure on what version. May i ask the quick way on getting the
version number ?

thanks.


On Fri, May 9, 2008 at 11:02 AM, BJ Freeman <[EMAIL PROTECTED]> wrote:

what verion of the svn are you using
trunk or release?
can you include the log files?

Tinee Valdez sent the following on 5/8/2008 7:57 PM:
Hi,

Can anyone please help me or guide me on how to solve my issue on
canceling
order items. It triggers a transaction timeout during cancel of a single order item. The current size of my order item in the order is 95 order
items. I need to execute a cancel, add and update. It triggers
unexpected
timeout result. Everything goes fine when the order item size is around
30
items.

Please help me.

Thank you

- TInee





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