check out the return section https://demo.hotwaxmedia.com/ordermgr/control/findreturn it does not do all you say but it is a good beginning.
ian tabangay sent the following on 7/22/2008 5:09 AM: > Hi. How should sold item replacements and exchanges be handled in ofbiz? > Consider this scenario: Customer returns his purchased item because it was > defective. Store does not have the same item available so they offered the > customer to exchange his item with a higher value but with additional fee. > How should this transaction (orders and inventory) in ofbiz reflect? Thanks > for any insights you can give. > > ~ ian >
