Hi, BJ : Thank you for your reply. I am wondering can I change the code in capturePaymentsByInvoice method (in PaymentGatewayServices.java) to process unapplied paymentgatewayresponse entry before calculating the invoice total (line 1004 of PaymentGatewayServices.java ver. 66591) to solve this problem? The 2nd change we may need in the same place is check the invoice total, call captureOrderPayment service only when the invoice total is larger than 0.
I thought by doing this the order can be processed by the regular flow, event it is failed in the first time. Thanks William -----Original Message----- From: William Perng [mailto:[EMAIL PROTECTED] Sent: Friday, November 28, 2008 10:10 AM To: [email protected] Subject: RE: Order is charged but still in approved state Payflow Thanks William -----Original Message----- From: Sam Hamilton [mailto:[EMAIL PROTECTED] Sent: Friday, November 28, 2008 2:59 AM To: [email protected] Subject: RE: Order is charged but still in approved state Hi William, just wondering which credit card provider you are using to get this error? Thanks Sam -----Original Message----- From: BJ Freeman [mailto:[EMAIL PROTECTED] Sent: 27 November 2008 08:15 To: [email protected] Subject: Re: Order is charged but still in approved state might look at https://demo.hotwaxmedia.com/webtools/control/ArtifactInfo?type=service&uniq ueId=changeOrderStatus BJ Freeman sent the following on 11/26/2008 4:10 PM: > first you need to fix the code so no exceptions. > there is no UI that will let you change the status manually. > the problem with using services is they have secas that trigger that > will attempt to capture again. > the only way I see is to write you own service or manually change them > through the webtools > > > > William Perng sent the following on 11/26/2008 3:25 PM: >> We have several orders; the credit card payments have been captured. >> However, because exceptions happen after capture, they are still in approved >> state. Is there any way to move them to complete? I tried "quick ship >> entire order" button and regular pick then pack process. I always get >> payment exception and the orders remain in approved state since the payments >> have been captured and our credit card service provider doesn't allow me >> capture those payments twice. >> >> >> >> Thanks >> >> >> >> William >> >> > >
