OFBiz does support various things that could be called an "Exchange".
Usually this is done as a return for in-store credit, and then the
customer can place whatever order they would like. A CSR could also do
this on behalf of a customer without the customer having to place the
actual order.
Typically the return for replacement is for the same item and not
exchanging for a different item, but with a little playing it could
easily be used way... it's just more complicated since an exchange for
a different item usually results in a credit to, or balance due from,
the customer.
-David
On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote:
I haven't fully looked into it yet myself, but I'm told that OFBiz
does
not have exchange functionality. However, my understanding is that you
can do replacements. I will look into it in the meantime, but if OFBiz
does support exchanges, can someone point me in the right direction
(docs, ML, etc...)? Thanks.
