Re: parentCommEventId is never saved in CommunicationEvent entity for storeIncomingEmail service

[Divesh Dutta]

After more testing I found that messageId is saved in CommunicationEvent 
only when I send mails through Party Component. But when I send mail 
through Marketing component using "Contact list" feature, then messageId 
is not saved in CommunicationEvent entity.

Thanks
--
Divesh


Divesh Dutta wrote:
Intersting to see that still no views on this imp issue. But we had 
good discussion for "webtools" login page ;-) . Here looking more into 
this code and testing , I found that messageId for outgoing mails are 
not saved in CommunicationEvent entity. If some one is getting the 
same behaviour please let me know.

Thanks
--
Divesh


Divesh Dutta wrote:
Hello all,

I was tracing and debugging the code in storeIncomingEmail service in 
CommunicationEventServices.java (on rev. 772658). Steps I followed:
-- Sent an outgoing mail from system . (say from abc....@gmail.com)
-- Then replied to this email id (incoming email)

So reffering line no. 599 :
// check for for a reply to communication event (using in-reply-to 
the parent messageID) ( line 600 to 616). What I found is this part 
of code never works because parentCommEventId is never saved in 
database in CommunicationEvent entity. Reason being:

Here code is trying to get parentCommEvent on the basis of 
"inReplyTo"  field from CommunicationEvent entity by comparing it 
with messageId.

But what I found is "messageId" for outgoing mail is never *same *as 
"inReplyTo" for incoming mail.

Please correct me if I am wrong some where . Any views on this are 
most welcome

Thanks
--
Divesh