Check to make sure that the product you are trying to give away actually has some stock available. I believe the promotion stops working if there is no inventory available i.e. "while stocks last".

Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 30/10/2009, at 5:24 AM, su2 wrote:


Is there anywhere specific I can look at and can fix the issue ?

Jacques Le Roux wrote:

Ha, that's another problem... (but I have not time to look at it)

Jacques

From: "su2" <[email protected]>

Hello friends,

I am trying to set up a promo where if customer buys x amount of product
-
'A' he gets product 'B' FREE.

I was trying that using promo action - 'Gift With Purchase'.

It works, if the free product is same as the buying product - like Buy product A and get 1 free. But I want buy product A and get 'product B'
free.
When I change the productID in Action to something else other than the
buying product, promo does not work for me. It does not do anything.

Any idea is really helpful.

Thank you.



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