Are you getting any error on console in processing shipment? If yes then fix it and your mails will be sent only once after that.
In service definition max-retry="3".

HTH
-- Vivek Mishra


Deepa Mandal wrote:
Hi,
I am trying to send the shipment complete notification mail (service-"*
sendShipmentCompleteNotification*"). Mail is coming three times for an order
while the service is called only once for the same order.

Could anyone please help why it is coming so.

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