Cancelling the order should trigger the refund process if you have refund configured in the store payment settings.

Raj

On Wednesday 13 February 2013 02:19 AM, Deepak Agarwal wrote:
Can somebody help me here. How to refund the amount without a return. This
happens when an order is delayed and customer asks to cancel the order and
refund the amount. Order is in approved status at this moment.

On Tue, Feb 12, 2013 at 3:01 PM, Deepak Agarwal <[email protected]>wrote:

I checked the services and found that refund process is only applicable
with return/replacement but we also refund for the approved and not
completed prepaid orders.

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Thanks,
Deepak Agarwal,

Mobile: +91 9501190044




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