Hey, I am looking at the retourn / refund process at the moment

My steps:
1. create an order
2. ship it
3. create a return (within the order view)
4. I accept the return and click finished

The Retourn ID is created and I can get a document. Within the financial
history of the customer I see the return info and the outstanding payment to
the customer which is still not applied to a return invoice...and the
invoices is not created. where can I find it?

Of course I can create manually i.ex a "return finished good" invoice that I
can apply the payment to it, but I am wondering if I missed a step above so
that the return invoice (credit note) is automatically created and I can
apply the payment as soon as I have done it with my bank.

I am lookinf forward for any hint.

greetings robert





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