Christian, What screen/form/field are you referring to? Please state these as they appear in the source.
Regards, Pierre Smits *ORRTIZ.COM <http://www.orrtiz.com>* Services & Solutions for Cloud- Based Manufacturing, Professional Services and Retail & Trade http://www.orrtiz.com On Fri, Feb 21, 2014 at 1:26 PM, Christian Carlow < [email protected]> wrote: > Thanks Pierre, > > Do you know the purpose of the rejected quantity field in the receiving > form since RMA is the correct way of returning items? > > > On 02/21/2014 05:04 AM, Pierre Smits wrote: > >> Christian, >> >> Normally, when goods are received and subsequently rejected by the QA/QI >> department an RGA/RMA needs to be negotiated with the supplier and >> received. Otherwise there would not be any legal grounds for getting a >> reimbursement for faulty products. >> >> In the scenario you outlined the following could/would apply: >> >> - receive 100% of the goods and put in inventory >> - get RGA/RMA for faulty products >> - do a return for faulty products (state RGA/RMA) >> - get credit note or replacement products. >> >> >> OOTB this functionality is available. Therefore no adjustments on entity >> model are required. >> >> Regards, >> >> Pierre Smits >> >> *ORRTIZ.COM <http://www.orrtiz.com>* >> >> Services & Solutions for Cloud- >> Based Manufacturing, Professional >> Services and Retail & Trade >> http://www.orrtiz.com >> >> >
