Robert, Yes, when the payment is received the balance of the billing account should raise. But that is related to the original invoice. When doing a credit note for a customer with a billing account the process steps should be opposite to those of doing an invoice. So:
- doing the credit note, take negative payment from billing account --> raises balance of billing account - doing the actual payment of the amount of credit note to costumer --> lowers cash flow - given that the payment is connected to customer with billing account --> lowers balance of billing account Regards, Pierre Smits *ORRTIZ.COM <http://www.orrtiz.com>* Services & Solutions for Cloud- Based Manufacturing, Professional Services and Retail & Trade http://www.orrtiz.com
