The key to minimizing effort is single-sourcing.  That is the business
requirement (maybe), now the community must settle on appropriate
technologies.

My opinion is that DocBook is obsolete.  One non-committer vote for DITA.



On 15-05-21 09:59 AM, Sharan-F wrote:
> Hi Everyone
> 
> i'd like to put forward another proposal for discussion around the project
> End User Documentation. 
> 
> We know that we have incomplete documentation and need an active strategy to
> complete it. The help itself can be divided it into two distinct areas
> 
> 1. Online / in Application Help *(NOTE*: A discussion for this has been
> started in another thread)
> 2. User Documentation on the Wiki
> 
> *
> User Documentation on the Wiki *
> Our current End User Documentation is fragmented (End User Docs,
> Requirements and Designs, Wiki) and mixed in with various other
> documentation on the Wiki. Attempts have been made to create the
> documentation but the level of information required has been varied and
> unclear.
> 
> Confluence is the Apache tool for managing wiki but it does have its limits
> that have caused frustration in the past.
> 
> *Proposal*
> Our community surveys show that we don't have a lot of typical 'End Users'
> in our Community Base. The users that we do have are more 'Key Users' or
> 'Application Experts'. What I mean here is that they are users that
> understand their own business flows and are interested in knowing how to
> setup OFBiz for their business.
> 
> Rather than be focussed on End Users – I think this documentation could be
> focussed on the 'Key Users' and giving them the information they need to
> configure or setup OFBiz for a business. As a possible guide it  could
> contain the following:
> 
> - business process flows
> - use cases
> - application guide (details and steps for implementing the process flow)
> - configuration instructions 
> - tips and tricks
> - glossary
> - details about data loading (e.g seed or production data)
> 
> *Key Benefit*
> Our user documentation has a clear purpose rather than trying to fulfill
> mulitple different roles 
> 
> Once again these are my initial thoughts so am very happy (and keen) to get
> feedback from the community (especially user) about this. 
> 
> Thanks
> Sharan
> 
> 
> 
> --
> View this message in context: 
> http://ofbiz.135035.n4.nabble.com/DISCUSSION-OFBiz-End-User-Wiki-Documentation-tp4668872.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
> 

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