I don’t have time to dig into the credit memo logic but there SHOULD be a payment in the accounting app generated somewhere that can be applied against that invoice.
On Oct 27, 2017, 15:34 -0500, [email protected], wrote: > > Anyone experience this process? > -------- Original Message -------- > Subject: Credit Memos - Please give me your process and opinions! > From: <[email protected] > Date: Wed, October 25, 2017 6:49 am > To: [email protected] > > I have been struggling with the Credit Memo and Vendor Credit Memo > process for a while and I think this needs a real hard look. Can > someone tell me the proper way to apply a Credit Memo generated from a > return to the Original Invoice from the sales order. > > Here is the Example > > Customer buys GZ1000 for a $1000 and is invoiced for $1000 > He returns GZ1000 and is given a credit for $1000 > > How is that credit applied to the original invoice so it shows in > accounting that the customer no longer owes $1000? > > > Same thing on the Vendor side when returning a product back to vendor. > > Thanks, > > Jame
