Hello Everyone, In RMA process, there are two types of return items i.e. Refund and Replacement. Actually, there are few more types but consider these two to focus on the actual problem.
CASE 1: Create return with return items of type 'Refund'. When return is received, an invoice is created to refund to the customer. *Issue: *No Issue CASE 2: Create return with return items of type 'Replacement'. When return is received, a sales order with order total zero ($ 0) is created against return. And, can be processed as usual. *Issue: *An Invoice is created against the return. I think it should not be created as an order is already created in replacement of received items. Please feel free to add your views and comments. -- Thanks and Regards, *Amit Gadaley <https://about.me/amit_gadaley>* | Senior Enterprise Software Engineer HotWax Commerce <http://www.hotwax.co/> by HotWax Systems <http://www.hotwaxsystems.com/> Plot no. 80, Scheme no. 78 Part 2, Near Brilliant Convention Center, Indore, M.P., India - 452010 Cell phone: +91 958.459.3069 <https://about.me/amit_gadaley?promo=email_sig>
