Hi Vipin,

If you look at the error.log it's crystal clear:

2019-12-23 05:57:38,307 |sse-nio-8443-exec-21 |TransactionUtil               
|E| [TransactionUtil.rollback]
java.lang.Exception: Stack Trace
    at 
org.apache.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:314)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:290)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:559) 
[ofbiz.jar:?]
    at 
org.apache.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:240) 
[ofbiz.jar:?]
    at 
org.apache.ofbiz.service.GenericDispatcherFactory$GenericDispatcher.runSync(GenericDispatcherFactory.java:103)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.order.shoppingcart.shipping.ShippingEvents.getExternalShipEstimate(ShippingEvents.java:354)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.order.shoppingcart.shipping.ShippingEvents.getShipGroupEstimate(ShippingEvents.java:238)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.order.shoppingcart.shipping.ShippingEstimateWrapper.loadEstimates(ShippingEstimateWrapper.java:119)
 [ofbiz.jar:?]
    at 
org.apache.ofbiz.order.shoppingcart.shipping.ShippingEstimateWrapper.<init>(ShippingEstimateWrapper.java:96)
 [ofbiz.jar:?]
[....]
2019-12-23 05:57:38,308 |sse-nio-8443-exec-21 |ShippingEvents                |E| Error getting external shipment cost estimate: Rate inquiry is only valid for US destinations. 2019-12-23 05:57:38,308 |sse-nio-8443-exec-21 |ServiceUtil                   |E| {errorMessage=A problem occurred calculating shipping. Fees will be calculated offline., responseMessage=error} 2019-12-23 05:57:38,310 |sse-nio-8443-exec-21 |ServiceUtil                   |E| {errorMessage=Rate inquiry is only valid for US destinations., responseMessage=error} 2019-12-23 05:57:38,310 |sse-nio-8443-exec-21 |ServiceDispatcher             |E| Error in Service [uspsRateInquire]: Rate inquiry is only valid for US destinations.
2019-12-23 05:57:38,310 |sse-nio-8443-exec-21 |TransactionUtil               
|E| [TransactionUtil.rollback]
[....]

You get this error multiple times (72 exactly) it cumulates and the DB can't 
handle it.

You need 1st to fix this issue. I suggest you use no external shipment cost 
estimates for you profiling

Jacques

Le 23/12/2019 à 07:32, vipin nirwal a écrit :
Hi Jacques,

Attaching the logs.
I restarted the postgres DB and submit order was quick for both products. But as i am testing again and again, GZ-2644 is going with same latency(very quick, 2-3 sec). But WG-5569 starts taking time in submit order slowly and eventually will start failing.

I am comparing both products and trying to see if any difference that is 
causing this issue.

BR//
Vipin Nirwal



On Sat, Dec 21, 2019 at 6:36 PM Jacques Le Roux <[email protected] 
<mailto:[email protected]>> wrote:

    Hi Wipin,

    One thing we know now is that the issue is related to "WG-5569". That's an 
interesting point. Unfortunately I did not find query_lock.txt very
    useful.

    As it could be a lot of things, I think a look at the log is needed. It 
would help if you could extract relevant parts... I mean those related with
    the lock and a bit around...

    Thanks

    Jacques

    Le 20/12/2019 à 15:19, vipin nirwal a écrit :
    > Hi Jacques/Humera,
    >
    > Thanks for your support.
    >
    > When I ran flow with a different product, I did not see any latency in 
submit order. See attached jmeter log.
    >
    > But when I am running flow with product id “WG-5569’, I am getting 
latency while submitting order.  See attached txt file for query which is
    taking
    > exclusive lock.
    > Any pointer/hint why this is happening, is really appreciable.
    >
    > BR//
    > Vipin Nirwal
    >
    > On Fri, Dec 20, 2019 at 2:23 PM vipin nirwal <[email protected] 
<mailto:[email protected]> <mailto:[email protected]
    <mailto:[email protected]>>> wrote:
    >
    >     Hi Jacques,
    >
    >     I am using 18.12 release.
    >
    >     BR//
    >     Vipin Nirwal
    >
    >     On Fri, Dec 20, 2019 at 2:07 PM Jacques Le Roux 
<[email protected] <mailto:[email protected]>
    <mailto:[email protected] 
<mailto:[email protected]>>> wrote:
    >
    >         Hi Vipin,
    >
    >         Since, AFAIK, we did not ask yet and that's pretty needed as this 
stage, which version are you using?
    >
    >         Thanks
    >
    >         Jacques
    >
    >         Le 20/12/2019 à 07:53, vipin nirwal a écrit :
    >         > Hi Humera,
    >         >
    >         > Thanks for your reply.
    >         >
    >         > I compared  both HTTP request and did not find any difference. 
Seems ok to
    >         > me. When i am running concurrent user from jmeter (only 5 
threads) and same
    >         > time, i am trying to submit order from UI, its taking around 
30-40 sec or
    >         > even more from UI too.
    >         >
    >         > I logged the queries which are taking longer in postgres and 
found this
    >         > query every time. But when i am doing explain on this query 
then its very
    >         > quickly updating.
    >         >
    >         > 2019-12-20 06:41:12.772 UTC [13411] LOG: duration: 96233.642 ms 
 execute
    >         > <unnamed>: UPDATE public.PRODUCT_CALCULATED_INFO SET
    >         > TOTAL_QUANTITY_ORDERED=$1, TOTAL_TIMES_VIEWED=$2,
    >         > AVERAGE_CUSTOMER_RATING=$3, LAST_UPDATED_STAMP=$4,
    >         > LAST_UPDATED_TX_STAMP=$5, CREATED_STAMP=$6, CREATED_TX_STAMP=$7 
WHERE
    >         > PRODUCT_ID=$8
    >         > 2019-12-20 06:41:12.772 UTC [13411] DETAIL: parameters: $1 = 
'84.000000',
    >         > $2 = NULL, $3 = NULL, $4 = '2019-12-20 06:39:36.537+00', $5 = 
'2019-12-20
    >         > 06:39:36.527+00', $6 = '2019-12-18 12:33:35.924+00', $7 = 
'2019-12-18
    >         > 12:33:35.901+00', $8 = 'WG-5569'
    >         > 2019-12-20 06:42:48.667 UTC [12179] LOG: duration: 192255.312 
ms  execute
    >         > <unnamed>: UPDATE public.PRODUCT_CALCULATED_INFO SET
    >         > TOTAL_QUANTITY_ORDERED=$1, TOTAL_TIMES_VIEWED=$2,
    >         > AVERAGE_CUSTOMER_RATING=$3, LAST_UPDATED_STAMP=$4,
    >         > LAST_UPDATED_TX_STAMP=$5, CREATED_STAMP=$6, CREATED_TX_STAMP=$7 
WHERE
    >         > PRODUCT_ID=$8
    >         > 2019-12-20 06:42:48.667 UTC [12179] DETAIL: parameters: $1 = 
'84.000000',
    >         > $2 = NULL, $3 = NULL, $4 = '2019-12-20 06:39:36.41+00', $5 = 
'2019-12-20
    >         > 06:39:36.403+00', $6 = '2019-12-18 12:33:35.924+00', $7 = 
'2019-12-18
    >         > 12:33:35.901+00', $8 = 'WG-5569'
    >         > 2019-12-20 06:43:36.832 UTC [12180] LOG: duration: 240242.603 
ms  execute
    >         > <unnamed>: UPDATE public.PRODUCT_CALCULATED_INFO SET
    >         > TOTAL_QUANTITY_ORDERED=$1, TOTAL_TIMES_VIEWED=$2,
    >         > AVERAGE_CUSTOMER_RATING=$3, LAST_UPDATED_STAMP=$4,
    >         > LAST_UPDATED_TX_STAMP=$5, CREATED_STAMP=$6, CREATED_TX_STAMP=$7 
WHERE
    >         > PRODUCT_ID=$8
    >         > 2019-12-20 06:43:36.832 UTC [12180] DETAIL: parameters: $1 = 
'84.000000',
    >         > $2 = NULL, $3 = NULL, $4 = '2019-12-20 06:39:36.588+00', $5 = 
'2019-12-20
    >         > 06:39:36.582+00', $6 = '2019-12-18 12:33:35.924+00', $7 = 
'2019-12-18
    >         > 12:33:35.901+00', $8 = 'WG-5569'
    >         >
    >         > BR//
    >         > Vipin Nirwal
    >         >
    >         >
    >         >
    >         > On Fri, Dec 20, 2019 at 10:38 AM Humera Khan 
<[email protected] <mailto:[email protected]>
    <mailto:[email protected] 
<mailto:[email protected]>>>
    >         > wrote:
    >         >
    >         >> Hi Vipin,
    >         >>
    >         >> As per the attached JMeter result, status for the submit_order 
request is a
    >         >> warning. There may be an issue related to the cookie or any 
other request
    >         >> header. Please compare the HTTP request of JMeter with the 
request in
    >         >> browser.
    >         >>
    >         >> HTH!
    >         >>
    >         >> Best Regards,
    >         >> Humera Khan
    >         >>
    >         >>
    >         >> On Thu, Dec 19, 2019 at 9:55 PM vipin nirwal <[email protected] 
<mailto:[email protected]> <mailto:[email protected]
    <mailto:[email protected]>>> wrote:
    >         >>
    >         >>> Hi Jacques,
    >         >>>
    >         >>> Thanks for your response.
    >         >>> I tried with out of the box derby DB too. I am trying with 
only 5
    >         >>> concurrent user but still submit order is giving hard time to 
me.
    >         >>>
    >         >>> Looking at jmeter result, it seems submit order API is 
running in
    >         >>> sequence. Taking longer time in each submit call. Attached is 
jmeter
    >         >> result.
    >         >>> I debug a bit more. CheckOutEvents.createOrder is taking 
longer time in
    >         >>> execution. Due to this , we are not able to get OrderHeader in
    >         >>> CheckOutHelper.checkExternalPayment method. Thats why i was 
getting above
    >         >>> error. Is there any other setting i am missing?
    >         >>>
    >         >>> PS. If i am trying to submit order in UI, then its not taking 
more than
    >         >> 10
    >         >>> sec. I tried to increase the transaction time out( you 
suggested in some
    >         >>> thread , modify TransactionUtil class. Then all order were 
successful but
    >         >>> again taking more time).
    >         >>> I am trying this, if there will be any other finding, will 
update.
    >         >>>
    >         >>> BR//
    >         >>> Vipin Nirwal
    >         >>>
    >         >>> On Thu, Dec 19, 2019 at 6:46 PM Jacques Le Roux <
    >         >>> [email protected] 
<mailto:[email protected]> <mailto:[email protected]
    <mailto:[email protected]>>> wrote:
    >         >>>
    >         >>>> Hi Vipin,
    >         >>>>
    >         >>>> I can see only a reason: an issue to access your OFBiz 
database. I don't
    >         >>>> remember such problems reported earlier. Maybe you are 
forcing too much
    >         >>>> with
    >         >>>> Jmeter and you get deadlocks in the DB.
    >         >>>>
    >         >>>> Jacques
    >         >>>>
    >         >>>> Le 18/12/2019 à 06:19, vipin nirwal a écrit :
    >         >>>>> Hi,
    >         >>>>>
    >         >>>>> I am facing a weird issue. First submit order is taking 
longer like
    >         >>>> 12-20sec . Afterwards each order takes quite longer to 
submit. If
    >         >>>> processing time is being increased more than 1 minutes then 
all order
    >         >> start
    >         >>>> failing. I am getting below error message for failed order.
    >         >>>>> <div id="content-messages" class="content-messages 
errorMessage"
    >         >>>>>
    >         >> 
onclick="document.getElementById('content-messages').parentNode.removeChild(this)">
    >         >>>>>         <p>The Following Errors Occurred:</p>
    >         >>>>>  <p>Problems getting order header. Cannot check external
    >         >>>> gateways!</p>
    >         >>>>>       </div>
    >         >>>>>
    >         >>>>> This error is coming from 
CheckOutEvents.checkExternalPayment method.
    >         >>>> Though few orders are submitted successfully.
    >         >>>>> Please let me know if someone faced this issue or any 
solution for
    >         >>>> this. Is there any
    >         >>>>> PS. I am using apache jmeter to submit order.
    >         >>>>>
    >         >>>>> BR//
    >         >>>>> Vipin Nirwal
    >         >>>>>
    >         >>>>>
    >         >>>
    >         >>> --
    >         >>> Thanks & Regards
    >         >>> Vipin Nirwal
    >         >>>
    >         >
    >
    >
    >
    >     --
    >     Thanks & Regards
    >     Vipin Nirwal
    >
    >
    >
    > --
    > Thanks & Regards
    > Vipin Nirwal



--
Thanks & Regards
Vipin Nirwal

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