Hi Georg,
i was wondering if you considered proposing the customer to change the
way of working? It will show several advantages :
1. We take the orders by phone and generate a delivery note from that.
>> enter directly in the system as an order so inventory can already
starting to prepare the order with involvement of the driver.
2. Our driver picks the goods from our storage and delivers them to the
customer.
>> your driver can check on mobile if there are orders to be delivered
and goes to inventory to collect the already prepared order.
3. When he returns with a signed delivery note from the customer, we
enter the delivery note into the ERP system.
>> driver Just marks the order in the system as delivered, everythng
else already in the system
4. The ERP system takes a look at the agreement details for the customer
including his price and generates an invoice which is sent in the mail.
>> can stay the same
Regards,
Hans
On 8/7/20 3:04 PM, Georg Potthast 2 wrote:
I hope this question will open in a new thread.
We are planning to replace our old ERP system with an OFBiz based system.
However, we currently have a different process than the one described in the
wiki page OFBIZ/Order+Fulfillment+Process+Overview
We take the orders by phone and generate a delivery note from that. Our driver
picks the goods from our storage and delivers them to the customer. When he
returns with a signed delivery note from the customer, we enter the delivery
note into the ERP system. The ERP system takes a look at the agreement details
for the customer including his price and generates an invoice which is sent in
the mail.
This does not seem to fit the process described in the wiki page. How can we
use OFBiz to fit our existing process?
