Hey pritam .. Thanks for your response ,I appreciate it. I checked the entities that you mentioned above and it looks ok to me. i'm getting a warning in the console saying no payment preference was found..
Below are the logs that were generated. |I| Running Service ECA Service: releaseOrderPayments, triggered by rule on Service: changeOrderStatus 2020-09-10 13:48:54,303 |jsse-nio-8443-exec-3 |PaymentGatewayServices |W| No OrderPaymentPreference records available for release 2020-09-10 13:48:54,304 |jsse-nio-8443-exec-3 |ServiceDispatcher |T| Sync service [order/releaseOrderPayments] finished in [2] milliseconds other than that everything looks good in the logs.. I tried to debug ..and i'm getting the warning from the service called " *releaseOrderPayments*" Service Implementation Location ofbiz-framework/applications/accounting/src/main/java/org/apache/ofbiz/accounting/payment/PaymentGatewayServices.java At line 772. Thanks and regards Madhi Krishnan On Thu, Sep 10, 2020 at 12:56 PM Pritam Kute <[email protected]> wrote: > Hello Madhi, > > Not sure but can you check if you have associated your custom method with > the right ProductStorePaymentSetting? > > <ProductStorePaymentSetting productStoreId="${productStoreId}" > paymentMethodTypeId="CREDIT_CARD" > paymentServiceTypeEnumId="PRDS_PAY_REFUND" paymentService="testCCRefund" > paymentCustomMethodId="CC_REFUND_TEST"/> > > You can either put your payment gateway service name in paymentService of > the custom method ID in paymentCustomMethodId field. > > It will be good if you can post the error log here if this is not a case. > > Kind Regards, > -- > Pritam Kute > > > On Thu, Sep 10, 2020 at 4:42 AM Madhi Krishnan < > [email protected]> wrote: > > > Hii community, > > Hope you all are doing well. > > > > I'm using an external Payment gateway in my ecommerce setup ,and I'm able > > to place orders using an external gateway.. > > My question is, I'm struggling to call the refund api if the user cancels > > an order line in an order. > > I have configured the custom_method entity as well.. > > let me know if I'm missing something.. > > > > Thanks & Regards > > Madhi Krishnan > > >
