Hi Pierre, Sorry for the late reply, and thank you for your thorough reply
Maybe this is configured in the Catalog module, but does it mean that in OFBiz those business policies and rules regarding order approval can be defined and enforced? Or does it require some custom development? Like saying: orders of this particular store or sales channel must be paid before delivery like it is on many e-commerce sites. Regarding the withdrawal, I don't think there is an issue, because, in my case, it's a credit card financial account and when I authorize and capture the payment for the order, the amount gets withdrawn automatically, but I can do that even after the order was approved. Best Regards, On Fri, Oct 8, 2021 at 2:04 PM Pierre Smits <[email protected]> wrote: > Hi Serge, > > I don't believe this is related to lacking accounting skills ;-) > > The (functional) reasoning why an order (I presume you're talking about a > sales order) can get approved while not having been paid for lies in > application of business policies and rules. These can dictate, for > instance, that an order can be paid on deliver of the goods ordered, or a > credit is granted by allowing to pay the invoice of the order after 30 days > (payment term = 30 days net). > > Regarding the second aspect in your mail, the issue seems two-fold: > > 1. order is created with payment through a financial account, and the > balance of the financial account is enough to pay for the order. This is > holding enough merit to approve the order. > 2. order is created with payment through a financial account, but the > balance is not enough to pay for the order. In this case it should not > be > possible to approve the order (automatically). But there could still be > merit in approving the order given the size of it compared to overall > business done with the customer (the trust aspect). > > That the amount not being withdrawn from the financial account may be a > technical issue. If you feel this is the case with ootb functionality of > OFBiz, please register a ticket in our JIRA. > > Best regards, > > Pierre Smits > > ORRTIZ.COM <http://www.orrtiz.com> > OFBiz based solutions & services > > On Fri, Oct 8, 2021 at 10:51 AM Bs Serge <[email protected]> wrote: > > > Hi, > > > > Maybe I lack some accounting skills, > > > > But why can an order get approved when it has not been paid for? > > > > I create an order to be paid by a party's financial account, the balance > is > > enough, but their order can be approved and the amount will not be > > withdrawn from the account automatically. > > > > Best Regards, > > >
