*Hey Emad,* *Seems like a bug to me. I’ve confirmed that after receiving the payment, invoice is marked as paid, and the payment status updates to "received." However, the OrderPaymentPreference remains in the "unpaid" status, which is the root cause of this issue. If that gets settled as well, it should reset the billing amount.*
On Sun, Feb 16, 2025 at 6:57 PM Emad Radwan <[email protected]> wrote: > Hello Community, > > Any hint, please? > > Regards, > Emad > > On Sat, Feb 8, 2025 at 5:36 PM Emad Radwan <[email protected]> wrote: > > > Hello Community, > > > > Now if create a sales order and use a billing account and complete the > > order workflow till Completed status, and edit the generated payment > using > > whatever payment method and complete payment workflow to status > Confirmed; > > why this doesn't reset the billing account balance back with the paid > > amount? > > > > My understanding is that a billing account is used for sales on credit, > so > > when a customer pays later for the payment, why is this not reflected on > > the billing account balance? > > > > Regards, > > Emad > > > -- *Kind Regards,* *Rohit Koushal | Engineering manager* *HotWax Systems* <http://www.hotwaxsystems.com/> *Plot no. 80, Scheme no. 78 Part 2, Near Brilliant Convention Center, Indore, M.P 452010* *Mobile: 9098461867*
