Dear OpenMeetings Users and Developers:
We would appreciate your guidance in the following issue we are facing. We
downloaded OM 3.3.0 vanilla binary from OpenMeetings Web site. We
successfully installed and launched it for testing.
When we upload a file to File Explorer, it shows up in File Explorer panel
and its sid can be verified in the server directory as well. When we drag
the file to whiteboard, it gives the following error (snipped). We tested
this internally (no router or proxy server or firewall). When we tested it
on July 25th, it worked fine.
Does the OM vanilla binary access any library from Internet that got updated
after July 25th, such as Apache Tika parser and indexer or any filehelper
util? Could anyone guide us to what could be going wrong?
Error
-----------
.
DEBUG 08-19 01:41:36.266 FileItemResourceReference.java 244531 67
org.apache.openmeetings.web.util.FileItemResourceReference
[http-nio-<IP>-5080-exec-9] - No file item was found
.
ERROR 08-19 01:41:36.324 WhiteboardService.java 244589 427
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - WhiteboardSyncLockObject not found for this
Client 5011f6ed-b6b0-48ee-b5c2-bbada0f995ab
ERROR 08-19 01:41:36.325 WhiteboardService.java 244590 428
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - WhiteboardSyncLockObject not found for this
syncListImage {}
-----------------
Environment
-----------------
CentOS 7.1
JDK 1.8u144
MariaDB 10.x
Chrome/Firefox
Detailed log is below.
Log
=========
DEBUG 08-19 01:41:05.926 FileProcessor.java 214191 70
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - file extension: png
DEBUG 08-19 01:41:06.175 StoredFile.java 214440 128
org.apache.openmeetings.util.StoredFile [http-nio-<IP>-5080-exec-8] - Office
Document mime type : image/png
DEBUG 08-19 01:41:06.176 StoredFile.java 214441 168
org.apache.openmeetings.util.StoredFile [http-nio-<IP>-5080-exec-8] - Image
mime type : image/png
DEBUG 08-19 01:41:06.176 StoredFile.java 214441 188
org.apache.openmeetings.util.StoredFile [http-nio-<IP>-5080-exec-8] - Chart
mime type : image/png
DEBUG 08-19 01:41:06.177 StoredFile.java 214442 178
org.apache.openmeetings.util.StoredFile [http-nio-<IP>-5080-exec-8] - Video
or Audio mime type : image/png
DEBUG 08-19 01:41:06.177 FileProcessor.java 214442 82
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - isAsIs: false
DEBUG 08-19 01:41:06.177 FileProcessor.java 214442 84
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - is an Office Document : false
DEBUG 08-19 01:41:06.178 FileProcessor.java 214443 85
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - is a Pdf : false
DEBUG 08-19 01:41:06.178 FileProcessor.java 214443 86
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - is an Image : true
DEBUG 08-19 01:41:06.178 FileProcessor.java 214443 87
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - is a Chart : false
DEBUG 08-19 01:41:06.178 FileProcessor.java 214443 88
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - is a Video or Audio : false
DEBUG 08-19 01:41:06.199 FileProcessor.java 214464 113
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - fileId: 374
DEBUG 08-19 01:41:06.199 FileProcessor.java 214464 116
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - writing file to:
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.png
DEBUG 08-19 01:41:06.200 FileProcessor.java 214465 122
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - canBeConverted: false
DEBUG 08-19 01:41:06.200 FileProcessor.java 214465 132
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - ##### convert it to JPG:
DEBUG 08-19 01:41:06.203 StoredFile.java 214468 158
org.apache.openmeetings.util.StoredFile [http-nio-<IP>-5080-exec-8] - Image
mime type : image/png
DEBUG 08-19 01:41:06.203 ImageConverter.java 214468 58
org.apache.openmeetings.core.converter.ImageConverter
[http-nio-<IP>-5080-exec-8] - ##### convertImage destinationFile:
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.jpg
DEBUG 08-19 01:41:06.208 ProcessHelper.java 214473 60
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - START convertSingleJpg #################
DEBUG 08-19 01:41:06.209 ProcessHelper.java 214474 61
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - /usr/lib64/ImageMagick-6.7.8/convert
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.png
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.jpg
DEBUG 08-19 01:41:06.255 ProcessHelper.java 214520 67
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - END convertSingleJpg #################
DEBUG 08-19 01:41:06.258 ProcessHelper.java 214523 60
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - START get image dimensions :: 374
#################
DEBUG 08-19 01:41:06.258 ProcessHelper.java 214523 61
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - /usr/lib64/ImageMagick-6.7.8/identify -format
%wx%h
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.jpg
DEBUG 08-19 01:41:06.266 ProcessHelper.java 214531 67
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - END get image dimensions :: 374
#################
DEBUG 08-19 01:41:06.267 ImageConverter.java 214532 152
org.apache.openmeetings.core.converter.ImageConverter
[http-nio-<IP>-5080-exec-8] - generateThumb
DEBUG 08-19 01:41:06.268 ProcessHelper.java 214533 60
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - START generateBatchThumbByWidth
#################
DEBUG 08-19 01:41:06.269 ProcessHelper.java 214534 61
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - /usr/lib64/ImageMagick-6.7.8/convert
-thumbnail 50x50
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/7ffe6d8e-5359-483a-b271-07e09f28d341.jpg
/usr/local/openmeetings/webapps/openmeetings/upload/files/7ffe6d8e-5359-483a
-b271-07e09f28d341/_thumb_7ffe6d8e-5359-483a-b271-07e09f28d341.jpg
DEBUG 08-19 01:41:06.294 ProcessHelper.java 214559 67
org.apache.openmeetings.util.process.ProcessHelper
[http-nio-<IP>-5080-exec-8] - END generateBatchThumbByWidth
#################
DEBUG 08-19 01:41:06.294 FileProcessor.java 214559 154
org.apache.openmeetings.core.data.file.FileProcessor
[http-nio-<IP>-5080-exec-8] - Clean up was successful ? true
DEBUG 08-19 01:41:06.340 FileExplorerItemDao.java 214605 102
org.apache.openmeetings.db.dao.file.FileExplorerItemDao
[http-nio-<IP>-5080-exec-8] - getByOwner() started
.<repeat>
DEBUG 08-19 01:41:06.382 FileExplorerItemDao.java 214647 128
org.apache.openmeetings.db.dao.file.FileExplorerItemDao
[http-nio-<IP>-5080-exec-8] - getByParent() started
DEBUG 08-19 01:41:06.387 FileExplorerItemDao.java 214652 97
org.apache.openmeetings.db.dao.file.FileExplorerItemDao
[http-nio-<IP>-5080-exec-8] - getFileExplorerItemsByRoom roomId :: 5
DEBUG 08-19 01:41:06.400 FileExplorerItemDao.java 214665 102
org.apache.openmeetings.db.dao.file.FileExplorerItemDao
[http-nio-<IP>-5080-exec-8] - getByOwner() started
DEBUG 08-19 01:41:32.405 MainPanel.java 240670 117
org.apache.openmeetings.web.common.MainPanel [http-nio-<IP>-5080-exec-5] -
Sending WebSocket PING
DEBUG 08-19 01:41:34.128 MailHandler.java 242393 277
org.apache.openmeetings.core.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-5] -
sendMails enter ...
DEBUG 08-19 01:41:34.129 MailHandler.java 242394 279
org.apache.openmeetings.core.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-5] -
Number of emails in init queue 0
DEBUG 08-19 01:41:34.130 MailHandler.java 242395 284
org.apache.openmeetings.core.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-5] -
... sendMails done.
DEBUG 08-19 01:41:36.072 WhiteboardManager.java 244337 41
org.apache.openmeetings.core.data.whiteboard.WhiteboardManager
[http-nio-<IP>-5080-exec-6] - add:
DEBUG 08-19 01:41:36.073 WhiteboardManager.java 244338 45
org.apache.openmeetings.core.data.whiteboard.WhiteboardManager
[http-nio-<IP>-5080-exec-6] - action: draw
DEBUG 08-19 01:41:36.073 WhiteboardManager.java 244338 46
org.apache.openmeetings.core.data.whiteboard.WhiteboardManager
[http-nio-<IP>-5080-exec-6] - actionObject: [image,
./room/file/374?ruid=0a097f73-6c8d-487b-9bef-0e9a04d9281d, --dummy--,
Android-PNG.png, --dummy--, --dummy--, --dummy--, --dummy--, 1, 0, 0, 0, 0,
20, 0, 0, 100, 7ffe6d8e-5359-483a-b271-07e09f28d341, Android-PNG.png, true,
0, null, 0, 0, 0, 0, 0, 7ffe6d8e-5359-483a-b271-07e09f28d341]
DEBUG 08-19 01:41:36.074 WhiteboardManager.java 244339 62
org.apache.openmeetings.core.data.whiteboard.WhiteboardManager
[http-nio-<IP>-5080-exec-6] - objectOID:
7ffe6d8e-5359-483a-b271-07e09f28d341
DEBUG 08-19 01:41:36.266 FileItemResourceReference.java 244531 67
org.apache.openmeetings.web.util.FileItemResourceReference
[http-nio-<IP>-5080-exec-9] - No file item was found
DEBUG 08-19 01:41:36.283 WhiteboardService.java 244548 385
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-4] - startNewObjectSyncprocess: 1.0
DEBUG 08-19 01:41:36.283 WhiteboardObjectSyncManager.java 244548 83
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-4] - getWhiteBoardImagesSyncListByRoomAndImageid
roomId: 5
DEBUG 08-19 01:41:36.284 WhiteboardObjectSyncManager.java 244549 86
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-4] - getWhiteBoardImagesSyncListByRoomAndImageid
roomList: {}
DEBUG 08-19 01:41:36.284 WhiteboardObjectSyncManager.java 244549 87
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-4] - getWhiteBoardImagesSyncListByRoomAndImageid
objectId: 1.0
DEBUG 08-19 01:41:36.312 WhiteboardService.java 244577 413
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-2] - sendCompletedObjectSyncEvent: 1.0
DEBUG 08-19 01:41:36.313 WhiteboardObjectSyncManager.java 244578 83
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-2] - getWhiteBoardImagesSyncListByRoomAndImageid
roomId: 5
DEBUG 08-19 01:41:36.313 WhiteboardObjectSyncManager.java 244578 86
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-2] - getWhiteBoardImagesSyncListByRoomAndImageid
roomList:
{1.0={5011f6ed-b6b0-48ee-b5c2-bbada0f995ab=org.apache.openmeetings.db.dto.ro
om.WhiteboardSyncLockObject@1b75665d}}
DEBUG 08-19 01:41:36.313 WhiteboardObjectSyncManager.java 244578 87
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-2] - getWhiteBoardImagesSyncListByRoomAndImageid
objectId: 1.0
DEBUG 08-19 01:41:36.313 WhiteboardObjectSyncManager.java 244578 89
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-2] - getWhiteBoardImagesSyncListByRoomAndImageid
roomList Key imageId: 1.0
DEBUG 08-19 01:41:36.314 WhiteboardService.java 244579 422
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-2] - sendCompletedObjectSyncEvent syncListImage:
{5011f6ed-b6b0-48ee-b5c2-bbada0f995ab=org.apache.openmeetings.db.dto.room.Wh
iteboardSyncLockObject@1b75665d}
DEBUG 08-19 01:41:36.314 WhiteboardService.java 244579 431
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-2] - sendCompletedImagesSyncEvent remove:
5011f6ed-b6b0-48ee-b5c2-bbada0f995ab
DEBUG 08-19 01:41:36.314 WhiteboardService.java 244579 438
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-2] - sendCompletedImagesSyncEvent numberOfInitial: 0
DEBUG 08-19 01:41:36.323 WhiteboardService.java 244588 413
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - sendCompletedObjectSyncEvent: 1.0
DEBUG 08-19 01:41:36.323 WhiteboardObjectSyncManager.java 244588 83
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-1] - getWhiteBoardImagesSyncListByRoomAndImageid
roomId: 5
DEBUG 08-19 01:41:36.324 WhiteboardObjectSyncManager.java 244589 86
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-1] - getWhiteBoardImagesSyncListByRoomAndImageid
roomList: {}
DEBUG 08-19 01:41:36.324 WhiteboardObjectSyncManager.java 244589 87
org.apache.openmeetings.core.data.whiteboard.WhiteboardObjectSyncManager
[RTMPConnectionExecutor-1] - getWhiteBoardImagesSyncListByRoomAndImageid
objectId: 1.0
DEBUG 08-19 01:41:36.324 WhiteboardService.java 244589 422
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - sendCompletedObjectSyncEvent syncListImage: {}
ERROR 08-19 01:41:36.324 WhiteboardService.java 244589 427
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - WhiteboardSyncLockObject not found for this
Client 5011f6ed-b6b0-48ee-b5c2-bbada0f995ab
ERROR 08-19 01:41:36.325 WhiteboardService.java 244590 428
org.apache.openmeetings.core.remote.WhiteboardService
[RTMPConnectionExecutor-1] - WhiteboardSyncLockObject not found for this
syncListImage {}
Thank you.
Sincerely,
Hemant K. Sabat
Coscend Communications Solutions
<http://www.coscend.com/> www.Coscend.com
------------------------------------------------------------------
Real-time, Interactive Video Collaboration, Tele-healthcare, Tele-education,
Telepresence Services, on the fly.
------------------------------------------------------------------
CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail
Messages from Coscend Communications Solutions' posted at:
<http://www.coscend.com/Terms_and_Conditions.html>
http://www.Coscend.com/Terms_and_Conditions.html
---
This email has been checked for viruses by AVG.
http://www.avg.com
